International Logistics Coordinator

Preformed-Line-Products; Mayfield (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Wellness program

EAP

FSAs/HSAs

Life insurance

Paid time off

Holidays

Vacation purchase

Job summary

Preformed Line Products in Mayfield Village, OH is seeking an International Logistics Coordinator to be the primary liaison between corporate headquarters and international customers and subsidiaries. You will manage quotations, orders, expediting, shipment tracking, export documentation, and returns, developing price and lead-time quotes and coordinating with partners.

The ideal candidate has 2–4 years in international logistics, strong communication, and proficiency with Microsoft Office and

Qualifications

• Minimum of two years of college. A bachelor’s degree in business or marketing is preferred.
• 2-4 years of experience in international logistics, export operations, freight forwarding, global trade, customer service, or supply chain coordination.
• Working knowledge of Microsoft Office applications, primarily Outlook, Word, Excel, and PowerPoint. Experience with an ERP system, especially IFS.
• A motivated individual who is organized, enjoys working in a fast-paced environment, and can meet critical deadlines.
• Excellent verbal and written communication skills.
• Ability to set priorities and manage time.
• Possess analytical and problem-solving skills.
• Possess strong math skills and unit conversion ability.
• Knowledge of the Spanish language would be beneficial.
• Customs compliance and hazardous material knowledge are preferred.

Responsibilities

• Produce accurate quotations through evaluation of specs, pricing, lead times, delivery terms, and packaging, and send responses.
• Process sales orders, expedite orders, coordinate shipping with facilities, vendors, and freight forwarders; prepare export docs.
• Understand customs requirements and import laws; prepare shipping documents; finalize customs docs before shipment date.
• Correspond with customers, freight forwarders, banks, internal personnel via phone and email to ensure prompt satisfaction and handle revisions.
• Set up projects to purchase machinery and tooling by subsidiaries.
• Analyze sales history and buying patterns; recommend quantities to improve efficiency.
• Process debits/credits, RMAs, and adjust customer invoices as needed.
• Review payments from freight forwarders and determine amounts billed to customers.
• Maintain customer accounts and update notes for terms and instructions.
• Review contracts/terms for new business to ensure compliance.
• Prepare sales reports and analyses; perform additional duties as needed.

Skills

Verbal communication

Written communication

Time management

Analytical thinking

Problem solving

Math & units

Spanish helpful

Customs compliance

Hazardous materials

Education

Two-year college

Bachelor's degree in business/marketing

Tools

Microsoft Office

IFS ERP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

International Logistics Coordinator

Regular Full Time Clerical Mayfield Village, OH, US

2 days ago Requisition ID: 1572

As an International Logistics Coordinator , you will be the primary liaison between the company’s corporate headquarters and international customers and worldwide subsidiaries. This position involves sales activities, handling quotes, orders, expediting, shipment tracking, export documentation, and returns. You will develop price and lead-time quotes, receive and process sales orders, and take the necessary actions to develop and communicate appropriate responses that meet customer needs and company goals and objectives.

Duties & Responsibilities

• Produce accurate and complete quotations through specification evaluation, product selection, pricing, lead times, delivery terms, and packaging requirements, and send formal responses to subsidiary customers.
• Process sales orders for production as well as expedite orders, coordinate shipping with manufacturing facilities, vendors, and freight forwarders, and prepare export documentation for both US export customers, international customers, and subsidiaries, including determining correct harmonized codes.
• Understand each country’s customs requirements and import laws to assist subsidiary and customer shipments. Prepare shipping documents using a third-party portal for each individual country. Finalize customs documentation before the shipment date.
• Correspond with customers, freight forwarders, banks, internal personnel, and others via phone and email to ensure prompt and courteous customer satisfaction. Keep customers abreast of order status and handle order revisions and schedule changes accordingly.
• Set up projects to purchase machinery, machine parts, and tooling by the subsidiaries.
• Analyze sales history and buying patterns of customers and subsidiaries and recommend economic order quantities and full package quantities, when feasible, to improve efficiency.
• Process debits, credits, RMAs (Return Materials Authorizations), as necessary, for subsidiary project billing as well as adjustments to customer invoices.
• Review and approve payments from freight forwarders and determine the amount to be billed to the customer.
• Maintain customer account records with accurate and critical account information. Update notes to ensure that terms and conditions and special instructions are met.
• Review contracts and terms and conditions for new and ongoing business to ensure compliance and acceptance of contract terms.
• Prepare sales reports and other analyses as necessary.
• Perform additional duties as needed or directed.

Qualifications and Requirements

• Minimum of two years of college. A bachelor’s degree in business or marketing is preferred.
• 2-4 years of experience in international logistics, export operations, freight forwarding, global trade, customer service, or supply chain coordination.
• Working knowledge of Microsoft Office applications, primarily Outlook, Word, Excel, and PowerPoint. The ideal candidate would have prior experience with an Enterprise Resource Planning (ERP) system, especially IFS.
• A motivated individual who is organized, enjoys working in a fast-paced environment, and can meet critical deadlines.
• Excellent verbal and written communication skills.
• Ability to set priorities and manage time.
• Possess analytical and problem-solving skills.
• Possess strong math skills and unit conversion ability.
• Knowledge of the Spanish language would be beneficial.
• Customs compliance and hazardous material knowledge are preferred.

Schedule

• Standard office hours with flextime
• 401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years
• Enrollment in company profit sharing after two years
• Medical, dental & vision insurance, including free preventative care
• Wellness & Employee Assistance Program (EAP)
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, paid company holidays, and vacation purchase program