International Export Specialist

Aeronet Inc; Itasca (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Aeronet Inc in Itasca, Illinois, is seeking an International Air Export Specialist to manage outbound air freight from booking through departure and final documentation. You will coordinate with shippers, carriers, truckers, and overseas agents to move cargo on time, compliantly and at the right cost.

This fast-paced role requires sharp attention to detail, excellent written and verbal communication, and the ability to handle multiple time-sensitive shipments across time zones.

Qualifications

• 2+ years of experience in international air freight forwarding or airline cargo operations.
• Experience with AES/EEI filing and US export regulations.
• Experience with high-value, perishable, or project cargo.
• Knowledge of dangerous goods handling and classification.

Responsibilities

• Receive and process air export bookings from customers, sales, and overseas partners.
• Book cargo with airlines and consolidators, selecting routings based on service, cutoff times, and cost.
• Arrange pickup and delivery to the airport or warehouse, and coordinate with truckers and dock staff.
• Prepare and review export documents, including house and master air waybills, commercial invoices, packing lists, and shipper's letters of instruction.
• File and verify AES/EEI in AES, and ensure compliance with EAR, ITAR, and Schedule B requirements.
• Track shipments and provide proactive status updates to customers and destination agents.
• Resolve exceptions such as offloads, delays, shortages, damage, and documentation discrepancies.
• Provide freight quotes and support rate requests in coordination with pricing and sales.
• Reconcile charges, support invoicing, and review costs against quotes to protect margin.
• Maintain accurate shipment records in the TMS/forwarding system.
• Build strong working relationships with airline, carrier, and agent contacts.

Skills

Air export documentation

IATA procedures

Incoterms knowledge

Attention to detail

Communication skills

Time management

Microsoft Office (Excel/Outlook)

Bilingual skills

Tools

CargoWise

Magaya

TMS/forwarding system

Job description

About the RoleWe're looking for an International Air Export Specialist to manage outbound air freight from booking through departure and final documentation. You'll coordinate with shippers, carriers, truckers, and overseas agents to move customer cargo on time, compliantly, and at the right cost. This is a fast-paced, detail-driven role where accuracy and communication matter as much as speed.Location: Itasca, IllinoisDepartment: Operations, Air ExportReports to: International ManagerEmployment type: Full-timeSalary range: based on experienceKey ResponsibilitiesReceive and process air export bookings from customers, sales, and overseas partnersBook cargo with airlines and consolidators, selecting routings based on service, cutoff times, and costArrange pickup and delivery to the airport or warehouse, and coordinate with truckers and dock staffPrepare and review export documents, including house and master air waybills, commercial invoices, packing lists, and shipper's letters of instructionFile and verify Electronic Export Information (EEI) in AES, and ensure compliance with EAR, ITAR, and Schedule B requirementsVerify cargo acceptance, weights, dimensions, and dangerous goods or special handling requirementsTrack shipments and give proactive status updates to customers and destination agentsResolve exceptions such as offloads, delays, shortages, damage, and documentation discrepanciesProvide freight quotes and support rate requests in coordination with pricing and salesReconcile charges, support invoicing, and review costs against quotes to protect marginMaintain accurate shipment records in the TMS/forwarding systemBuild strong working relationships with airline, carrier, and agent contactsRequired2+ years of experience in international air freight forwarding or airline cargo operationsWorking knowledge of air export documentation, IATA procedures, and IncotermsFamiliarity with AES/EEI filing and U.S. export regulationsStrong attention to detail and the ability to manage multiple time-sensitive shipmentsClear written and verbal communication skillsProficiency with Microsoft Office, especially Excel and OutlookPreferredExperience with a forwarding or transportation management system (e.g., CargoWise, Magaya, or similar)Knowledge of airline cargo systems and cargo booking portalsIATA Dangerous Goods certification or willingness to obtain itTSA Known Shipper / IAC security program familiarityExperience with high-value, perishable, or project cargoBilingual skillsSkills and AttributesCalm and organized under tight cutoffsProblem-solver who anticipates issues before they escalateCustomer-service mindset with a sense of ownershipComfortable working with international partners across time zonesTeam player who communicates clearly across operations, sales, and accountingWorking ConditionsOffice-based, with occasional after-hours or weekend coverage for time-critical shipmentsFrequent phone and email communication; extended computer useBenefitsMedical, dental, vision, 401(k), PTO, Sick, Paid Holidays