Air Export Coordinator

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Itasca (IL); Hybrid; USD 61,000 - 75,000; Full time

Benefits offered by this job

Salary up to $68,000

Bonus opportunity

Hybrid work arrangement

Established international freight ​- ​

Professional development

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists seeks an Air Export Coordinator in Itasca, IL with a hybrid work setup. You will manage air export shipments from initial booking to final delivery, ensuring top-tier customer service and regulatory compliance.

The role requires knowledge of international air freight operations, strong organization, and the ability to manage multiple shipments in a fast-paced environment.

Qualifications

• Experience in air export operations within international freight forwarding.
• Solid knowledge of air freight export procedures, documentation, and international shipping requirements.
• Experience coordinating shipments with airlines, overseas agents, and transportation providers.
• Excellent communication, organizational, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Proficiency with freight forwarding software and Microsoft Office.
• Customer-focused approach and ability to work independently or in a team.

Responsibilities

• Coordinate air export shipments from quotation and booking through to final dispatch and billing.
• Prepare and process export documentation, including invoices, packing lists, air waybills, and related paperwork.
• Arrange bookings with airlines, negotiate rates, and secure competitive pricing.
• Coordinate with customers, overseas agents, airlines, trucking companies, and other providers to ensure timely movement.
• Ensure compliance with international shipping regulations, export requirements, and customs procedures.
• Monitor shipment milestones, track cargo, and communicate updates to customers.
• Resolve operational issues, delays, and discrepancies; prepare quotations and handle inquiries.
• Maintain shipment files in the company operating system and complete billing on time.

Skills

Air export ops

Freight forwarding

Air docs

Customer service

Multitasking

Communication

Forwarding software

MS Office

Tools

Freight forwarding software

MS Office

Job description

Air Export Coordinator | Itasca, Illinois | Hybrid working arrangement

This is an excellent opportunity for a detail-oriented freight forwarding professional to join a growing operation, managing air export shipments from initial booking through to final delivery while providing a high level of customer service.

The successful candidate will have a solid understanding of international air freight operations, strong organizational skills, and the ability to coordinate multiple shipments in a fast-paced environment.

• Salary up to $68,000, depending on experience.
• Bonus opportunity in addition to base salary.
• Hybrid working arrangement offering a balance of office and remote work.
• Opportunity to join an established international freight forwarding business.
• Supportive team environment with opportunities for continued professional development.

Key Responsibilities

• Coordinate air export shipments from initial quotation and booking through to final dispatch and billing.
• Prepare and process export documentation, including commercial invoices, packing lists, air waybills, and other relevant shipping paperwork.
• Arrange bookings with airlines, negotiate rates where appropriate, and secure competitive pricing.
• Coordinate with customers, overseas agents, airlines, trucking companies, and other service providers to ensure timely shipment movement.
• Ensure compliance with international shipping regulations, export requirements, and relevant customs procedures.
• Monitor shipment milestones, track cargo movements, and proactively communicate updates to customers.
• Resolve operational issues, delays, and documentation discrepancies efficiently.Prepare quotations, manage customer enquiries, and maintain strong customer relationships.
• Ensure all shipment files are accurately maintained and updated within the company's operating system.
• Complete shipment billing and invoicing accurately and within required timeframes.

Requirements

• Previous experience in air export operations within an international freight forwarding environment.
• Strong knowledge of air freight export procedures, documentation, and international shipping requirements.
• Experience coordinating shipments with airlines, overseas agents, and transportation providers.
• Excellent communication, organizational, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple priorities effectively.
• Proficiency with freight forwarding software and Microsoft Office.
• A customer-focused approach with the ability to work independently and as part of a team.