International Cargo & Office Agent

AGI Ground Inc; Denver (CO); On-site; USD 30,000 - 33,000; Full time

Job summary

AGI Ground Inc in Denver, CO seeks an Office Agent to support counter customer services, data entry, and cargo documents handling in line with TSA/FAA regulations. The role includes releasing import freight after CBP clearance and collecting charges.

You will maintain professional communication by phone and email, handle dangerous goods per FAA/IATA rules, and work in a dynamic, safety-conscious environment with flexible hours to meet flight demands.

Qualifications

• High School Diploma or GED required.
• 1 year cargo agent experience preferred.
• Valid US driver's license.
• Successful completion of airport badging process and pre-employment drug screen required.

Responsibilities

• Handle counter customer services and data entry with accuracy.
• Manage international cargo documents and TSA/FAA compliance.
• Prepare freight transfer manifests and collect air freight charges.
• Answer calls professionally and ensure deadlines are met in a fast-paced environment.

Skills

MS Office

English communication

Stress management

Attention to detail

Multitasking

Lifting ability

Safety compliance

Education

High School Diploma or GED

1 year cargo agent experience

Valid US driver's license

Airport badge process

Tools

Microsoft Office

Job description

AGI Ground Inc in Denver, CO seeks an Office Agent to support counter customer services, data entry, and cargo documents handling in line with TSA/FAA regulations. The role includes releasing import freight after CBP clearance and collecting charges.

You will maintain professional communication by phone and email, handle dangerous goods per FAA/IATA rules, and work in a dynamic, safety-conscious environment with flexible hours to meet flight demands.