Internal Service Advisor & Automotive Repair Coordinator

Berlin City Auto Group; Williston (VT); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer contribution

Wellness reimbursement

Job summary

Berlin City Auto Group is seeking an Internal Service Advisor in Williston, VT to coordinate communication between service, used car operations, technicians and parts. You will write repair orders, monitor progress, and support internal service needs to ensure timely completion.

The ideal candidate is organized, detail-oriented, and customer-focused, with automotive service or dealership experience preferred. Competitive pay with opportunity to earn $52,000–$64,000 yearly.

Qualifications

• Minimum of 2 years of customer service experience.
• Automotive dealership experience preferred but not required.
• Must be at least 18 years of age and have a valid driver’s license.

Responsibilities

• Coordinate communication between service, used vehicle operations, technicians, and parts departments.
• Write and manage internal repair orders accurately.
• Monitor repair progress and ensure timely vehicle completion.
• Communicate repair timelines, estimates, and status updates to management.
• Provide excellent customer service and support throughout the repair process.

Skills

Customer service

Communication

Organization

Teamwork

Job description

Berlin City Auto Group is seeking an Internal Service Advisor in Williston, VT to coordinate communication between service, used car operations, technicians and parts. You will write repair orders, monitor progress, and support internal service needs to ensure timely completion.

The ideal candidate is organized, detail-oriented, and customer-focused, with automotive service or dealership experience preferred. Competitive pay with opportunity to earn $52,000–$64,000 yearly.