Internal Service Advisor at Arrigo CDJR WPB

Morgan Auto Group

West Palm Beach (FL)

On-site

USD 42,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Dental insurance
Vision
Life insurance
Disability insurance
Health Savings Account
401(k) with company match
Professional work environment
Job training and advancement
Paid Time Off
Tenure bonuses
Employee discount programs
Referral programs

Job summary

Arrigo CDJR West Palm Beach, part of Morgan Auto Group, is seeking a qualified Internal Service Advisor to join our team. We offer a team environment, great benefits and ongoing training and support.

Growth opportunities are available! If you are aligned with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Qualifications

  • Aftermarket auto experience preferred.
  • Hospitality background helpful for customer service.
  • Energetic, service-oriented attitude with teamwork mindset.

Responsibilities

  • Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
  • Answers the phone.
  • Communicates effectively.
  • Estimates cost and completion time
  • Coordinates activities to ensure repair work is fixed right the first time and completed on time.
  • Inspect every finished repair order for proper completion, and pricing accuracy, and legibility.
  • Meets or exceeds goals for add-on sales.
  • Delivers the right car in perfect condition every time.
  • Documents repair order changes.
  • Promptly addresses and resolves customer viewpoint and service follow-up issues.

Skills

Aftermarket auto experience
Hospitality background
High energy
Servant attitude
Winning mindset

Job description

Arrigo CDJR West Palm Beach we are a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Internal Service Advisor to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are aligned with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.

The ideal candidate may have:
Aftermarket auto experience
Hospitality background
High energy
Servant attitude
Winning mindset
In addition to competitive pay, we offer our associates the following benefits:
  • Health insurance, Dental insurance, Vision, Life, Disability insurance, Health Savings Account
  • 401(k) with company match
  • Professional work environment, with job training and advancement opportunities
  • Paid Time Off
  • Tenure Bonuses
  • Employee discount programs
  • Referral programs
RESPONSIBILITIES:
  • Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
  • Answers the phone.
  • Communicates effectively.
  • Estimates cost and completion time
  • Coordinates activities to ensure repair work is fixed right the first time and completed on time.
  • Inspect every finished repair order for proper completion, and pricing accuracy, and legibility.
  • Meets or exceeds goals for add-on sales.
  • Delivers the right car in perfect condition every time.
  • Documents repair order changes.
  • Promptly addresses and resolves customer viewpoint and service follow-up issues.
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