Internal Service Advisor

Lockhart Cadillac; Greenwood (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

Lockhart Cadillac in Greenwood, Indiana is seeking an organized Internal Service Advisor / Pre-Owned Reconditioning Coordinator to ensure timely vehicle inspections and reconditioning processes. The role involves coordinating vehicle delivery, working closely with Sales and Service Management, and maintaining dealership standards.

The ideal candidate will have automotive service administration experience, strong organizational and communication skills, and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Automotive service administration experience is required.
• Experience as dealership or internal service advisor is preferred.
• Luxury automotive experience is a plus.

Responsibilities

• Coordinate all new vehicle pre-delivery inspections (PDIs) and pre-owned reconditioning.
• Work with Sales and Service Management to prioritize vehicle flow.
• Monitor repairs, inspections, and vehicle status.
• Maintain accurate records and ensure timely vehicle completion.
• Ensure all vehicles meet dealership quality standards.

Skills

Automotive service administration experience

Organizational skills

Communication skills

Computer skills

Detail-oriented

Process-driven

Ability to manage multiple priorities

Job description

Internal Service Advisor / Pre-Owned Reconditioning Coordinator

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an organized, process-driven Internal Service Advisor / Pre-Owned Reconditioning Coordinator to join our team.

This position works closely with Sales and Service Management to coordinate new vehicle pre-delivery inspections (PDI) and the complete pre-owned vehicle reconditioning process, ensuring vehicles are delivered on time and to Cadillac's high standards.

Requirements

• Automotive service administration experience required
• Dealership service advisor or internal service advisor experience preferred
• Luxury automotive experience preferred, but not required
• Strong organizational, communication, and computer skills
• Detail-oriented and process-driven
• Ability to manage multiple priorities in a fast-paced dealership environment

Responsibilities

• Coordinate all new vehicle PDIs and pre-owned reconditioning
• Work with Sales and Service Management to prioritize vehicle flow
• Monitor repairs, inspections, and vehicle status
• Maintain accurate records and ensure timely vehicle completion
• Ensure all vehicles meet dealership quality standards