Internal Sales Representative - Automotive

StudySmarter

Germany (OH)

On-site

USD 52,711 - 76,139

Full time

14 days+

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Benefits offered by this job

Flexible working hours

Hybrid working / home office

Capital-forming benefits

Company pension plan contribution

Childcare/kindergarten subsidy

30 days of vacation per year

Corporate fitness subsidy

Job summary

StudySmarter is seeking an Internal Sales Representative for the Automotive sector, based in Germany. This role involves managing order processes, logistics coordination, and improving lead times for key automotive clients. The ideal candidate will have a strong background in Inside Sales, excellent communication skills, and a technical training or degree. Offering flexible hours, hybrid working conditions, and a competitive salary range of EUR 45,000 to 65,000 per year, along with various employee benefits.

Qualifications

Proven experience in Inside Sales or Customer Service.
Strong understanding of supply chain dynamics.
High level of customer orientation and accountability.
Ability to work under pressure in complex business scenarios.

Responsibilities

Serve as primary contact for key global Automotive customers.
Drive improvements in lead times and data quality.
Collaborate with cross-functional teams and manage supplier interactions.
Execute management directives and monitor revenue targets.

Skills

Inside Sales

Customer Service

Sales Operations

Communication

Stakeholder Management

Analytical Skills

MS Office

Education

Completed commercial or technical training/degree

Job description

Position: Internal Sales Representative - Automotive

Arrow Components is part of Arrow Electronics, a global Fortune 500 company with over 22,000 employees worldwide. We distribute, customize, and deliver electronic components to customers across the globe. Our Automotive Inside Sales team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end - from order management and logistics to forecast handling and continuous process optimization - while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more.

Your Responsibilities

Serve as the primary point of contact for key global Automotive customers, owning full process - order management, logistics coordination, and forecast execution
Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships
Execute management directives consistently and deliver agreed revenue and gross profit targets; monitor margins and take corrective action when needed

Your Profile

Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry
Strong understanding of end-to-end processes and supply chain dynamics
High level of customer orientation, ownership, and accountability
Excellent communication and stakeholder management skills in a global environment
Ability to work under pressure and manage complex, fast-paced business scenarios
Analytical mindset with a focus on data accuracy and performance transparency
Completed commercial or technical training/degree
Good MS Office skills
Fluent in English; German and

What We Offer