Internal Sales Coordinator

Rebellyous Foods; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Job summary

Rebellyous Foods is seeking an Inside Sales Coordinator to support a fast-paced startup sales team. You will manage customer inquiries, coordinate sales activities, maintain CRM data, and drive day-to-day account engagement.

This role serves as the primary contact for customers, distributors, and brokers, building relationships and assisting with onboarding, quotes, and product samples. Remote work with up to 15% travel from homebase is expected.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years of inside sales, customer service, or sales support.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency in Google Workspace Suites
• Experience with CRM software (Salesforce, HubSpot, Microsoft Dynamics, First Bite or similar).

Responsibilities

• Serve as a primary point of contact for customer inquiries and day-to-day account needs.
• Build and maintain strong relationships with customers, distributors, and broker partners.
• Coordinate customer onboarding and account setup.
• Respond to product, pricing, and availability questions in a timely manner.
• Manage inbound sales inquiries and qualify new opportunities.
• Build customer re-engagement opportunities.
• Schedule meetings, prepare presentations, and coordinate follow-up activities.
• Prepare quotes, sales proposals, and pricing documentation.
• Coordinate product sample requests and ensure timely delivery.
• Track customer engagement from initial inquiry through order placement.
• Assist with new product launches and promotional initiatives.
• Maintain accurate customer records within CRM.
• Track sales opportunities and pipeline activity.
• Generate weekly sales reports and performance dashboards.
• Maintain customer contact lists and sales documentation.
• Monitor contract renewal dates and pricing updates.
• Coordinate communication between internal teams, distributors, and brokers.
• Assist with distributor onboarding and product information.
• Support broker reporting and territory management.
• Help coordinate distributor promotions and marketing programs.
• Work with Operations, Supply Chain, Logistics, Sales, Marketing, and Finance to ensure customer success.
• Coordinate inventory availability with customer demand.
• Communicate customer feedback and market intelligence to internal teams.
• Assist in resolving order or fulfillment issues.
• Coordinate logistics for trade shows and customer events.
• Assist with booth materials, sample shipments, and lead tracking.
• Follow up with trade show leads and schedule meetings.
• Maintain sales collateral and marketing materials.

Skills

Inside sales

Customer relationships

Sales coordination

Communication

Organization

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Microsoft Dynamics

First Bite

Job description

Inside Sales Coordinator

Rebellyous Foods is a growth-stage plant-based meat company working to make our products available and affordable for everyone through the design of novel manufacturing technology. Rebellyous Foods is seeking a Inside Sales Coordinator who enjoys making a difference, being a part of a team, and takes pride in working in a fast-paced, constantly changing startup environment. We are seeking a mission-focused and dedicated team member to enthusiastically represent our products, create sales opportunities, and build partnerships with foodservice customers.

What we are looking for:

The Inside Sales Coordinator is responsible for supporting the sales team by managing customer relationships, coordinating sales activities, maintaining CRM data, and driving day-to-day account engagement. This role serves as the primary point of contact for customer inquiries, distributor support, sample requests, and sales administration while proactively identifying opportunities to grow existing accounts. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced food manufacturing environment. Experience working with distributors, brokers, foodservice operators, or retail customers is highly desirable.

Position Responsibilities:

Customer & Account Support

• Serve as a primary point of contact for customer inquiries and day-to-day account needs.
• Build and maintain strong relationships with customers, distributors, and broker partners.
• Coordinate customer onboarding and account setup.
• Respond to product, pricing, and availability questions in a timely manner.
• Manage inbound sales inquiries and qualify new opportunities.
• Build customer re-engagement opportunities.

Sales Coordination

• Support the team by scheduling meetings, preparing presentations, and coordinating follow-up activities.
• Prepare quotes, sales proposals, and pricing documentation.
• Coordinate product sample requests and ensure timely delivery.
• Track customer engagement from initial inquiry through order placement.
• Assist with new product launches and promotional initiatives.

CRM & Reporting

• Maintain accurate customer records within CRM.
• Track sales opportunities and pipeline activity.
• Generate weekly sales reports and performance dashboards.
• Maintain customer contact lists and sales documentation.
• Monitor contract renewal dates and pricing updates.

Distributor & Broker Support

• Coordinate communication between internal teams, distributors, and brokers.
• Assist with distributor onboarding and product information.
• Support broker reporting and territory management.
• Help coordinate distributor promotions and marketing programs.

Cross-Functional Collaboration

• Work closely with Operations, Supply Chain, Logistics, Sales, Marketing, and Finance to ensure customer success.
• Work with logistics and operations to coordinate inventory availability with customer demand.
• Communicate customer feedback and market intelligence to internal teams.
• Assist in resolving order or fulfillment issues.

Trade Shows & Marketing Support

• Coordinate logistics for trade shows and customer events.
• Assist with booth materials, sample shipments, and lead tracking.
• Follow up with trade show leads and schedule meetings.
• Maintain sales collateral and marketing materials.
  

Qualifications:

Candidates should have all of the following credentials:

Required

• Bachelor's degree or equivalent work experience.
• 2+ years of inside sales, customer service, or sales support experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency in Google Workspace Suites
• Experience with CRM software (Salesforce, HubSpot, Microsoft Dynamics, First Bite or similar).

Preferred

• Experience in food manufacturing, foodservice, consumer packaged goods (CPG), or ingredient sales.
• Experience working with foodservice distributors (Sysco, US Foods, Gordon Food Service, etc.).
• Familiarity with broker-managed sales organizations.
• Experience supporting national accounts or regional sales teams.

Physical Demands:

Ability to stand for long periods of time, stoop, kneel, and reach regularly. Ability to lift, push, pull up to 35 pounds.

Position Type/Expected Hours of Work:

This position may require weekend or after-hours work.

Location & Travel

Remote work with travel from homebase is required. Work requires up to 15 percent travel time. This requires the possession of a valid state driver’s license and a personal vehicle (mileage will be reimbursed).

Compensation Package:

The salary range for this position, $65,000-85,000, depends on experience. Medical, dental, vision insurance offered. Paid time off and company holidays.

Non-Discrimination and Anti-Harassment Policy:

At Rebellyous Foods, we aim to attract the most qualified and creative problem-solvers to the mission of providing sustainable, affordable meat alternatives. In achieving that goal, RF does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our operations. Women, minorities, people of color, and those with non-traditional educational and experiential backgrounds are encouraged to apply. Further, we are committed to providing an inclusive and welcoming environment for all members of our staff, subcontractors, vendors, and clients. Discrimination or harassment in any form or based on any of the above factors is prohibited, as is retaliation against a person who has made a complaint or given information regarding possible violations of our policy.