Internal Events Technology Coordinator

Lancaster Bible College; Roseville (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Lancaster Bible College's Lancaster Campus is seeking an experienced Event Technology Supervisor to lead internal event tech operations and oversee student workers and freelancers.

You will train personnel, coordinate with the Event Technology Manager on system upgrades, and ensure safety and professionalism in a fast-paced environment.

Qualifications

• Associate's Degree preferred.
• At least four years related experience preferred.
• Experience with AVL systems and event technology hardware.

Responsibilities

• Facilitate internal event technology operations under advisement from the Event Technology Manager.
• Staff internal events with student workers, professionals, and freelancers to fill tech positions.
• Coordinate with vendors to ensure internal events are equipped with necessary tech.
• Assist in determining purchases/upgrades to the AVL system and relay to events tech manager.
• Direct student workers before, during, and after internal events with constructive feedback.
• Ensure standard procedures for student workers are followed during events.
• Coordinate and update a master calendar combining planning center and student calendars.
• Attend/schedule meetings with internal event stakeholders for accurate tech needs.
• Be available on-call to provide guidance during internal event gigs.
• Maintain relationships across departments and with campus AVL equipment.

Skills

Excellent communication

Customer service

Organizational skills

Time management

Troubleshooting

Networking basics

ProPresenter

DAWs

Smaart

Windows

Mac OSX

Education

Associate's Degree or higher

Tools

ProPresenter

DAWs

Smaart

Digico

Yamaha

Midas

ETC

Barco

Ross

Blackmagic Design

Dante Network

Job description

Job DetailsJob Location: Lancaster Campus - Lancaster, PA 17601Position Type: Full Time StaffJob Category: Information TechnologyJob Summary:

Supervisory Responsibilities:

• Lead with integrity, building trust and positive working relationships within event tech services and among colleagues in other departments.
• Manage internal event tech needs with oversight from the Event Tech Manager.
• Attend production meetings for internal events.
• Schedule event tech staff and student workers as needed.
• Manage an on-call schedule to support student workers.
• Train and develop event tech personnel for internal events.
• Assist Event Technology Manager with system maintenance, installs, upgrades, and repairs.
• Maintain a safe working environment based on industry standards.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of being on your feet.
• Must be able to lift up to 50 pounds at times.

Personal Qualities - The ability to identify personal strengths, weaknesses, skills, and limitations and to use this understanding profitably.

• The desire to grow, develop, and mature, both spiritually and professionally.
• The ability to create and maintain a Christian professional atmosphere in all relationships.
• A spirit of cooperation and willingness to serve others.
• The desire and ability to disciple and mentor students.
• Demonstrates professionalism appropriate to the role and represents the College positively in all interactions.

Education and Experience:

• Associate's Degree in a related field preferred.
• At least four years related experience preferred.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong troubleshooting and problem-solving skills.
• Ability to function well in a high-paced and, at times, stressful environment.
• Familiar with PC/Windows and Mac/OSX and computer networking.
• Proficient with production-related software: ProPresenter, DAWs, Smaart.
• Experience/Familiarity with Audio
  • Networked Audio Protocols: AES, Madi, Dante
  • Consoles: Digico, Yamaha, Midas
  • Processor: BSS
• Experience/Familiarity with Lighting
  • Lighting Protocols: DMX
  • Consoles: ETC
• Experience/Familiarity with Video
  • Video Protocols: genlock, SMPTE
  • Consoles: Ross, Blackmagic Design
  • Projection: Barco
• Preferred experience in stage design and rigging
• Preferred certifications:
  • OSHA 30
  • OSHA Aerial Lift Qualification
  • Dante Certification - Levels 1 and 2
  • ESA Certification 2020

Duties/Responsibilities:

• Under the direction of the Events Technology manager, facilitates internal event technology operations with advisement from Event Technology Manager.
• Staff internal events with student workers, professionals, and/or freelancers to ensure all tech positions needed are fulfilled.
• Coordinate with vendors, such as Stray on an as-needed basis to ensure internal events are equipped with what they need.
• Help determine necessary purchases/upgrades to the AVL system to best meet the needs of internal events, the student body, and the college and forward that information to the events tech manager.
• Assist in directing student workers before, during, and after internal events. Provide feedback to them in meaningful and measurable ways that help develop the students professionally and spiritually.
• Ensure standard procedures and/or best practices for student workers are followed during internal events.
• Coordinate and update a master calendar that combines the planning center calendar with the student workers’ academic/personal calendar.
• Attend and/or schedule meetings with internal event stakeholders to ensure tech needs are accurate for internal events.
• Be available for on-call needs during internal event gigs to provide guidance to student workers.
• Keep planning center updated with the latest info for internal events and ensure needs/expectations are communicated to staffed personnel.
• Provides input and recommendations regarding hiring, training, evaluation and discipline of student workers.
• Staff college events when student workers are unavailable.
• Assist in developing and maintaining a network of freelancers that can be hired when student workers are not available or able to work.
• Assist in the training and professional development of all event tech student workers.
• Maintain and strengthen cross-departmental relationships.
• Assist in maintaining and repairing campus-wide AVL equipment in all of the college’s production spaces.
• Assist with installing and integrating new technology as necessary.
• Assist faculty in training students in various areas of production.
• Support the production of weekly chapel services through training, educating, and guiding students.
• Perform other related duties as assigned.