Technical Coordinator

Temple Israel Boston; Boston (MA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

You will collaborate with program staff, clergy, and communications, including post-production tasks such as trimming sermons and uploading to YouTube. The position requires flexibility for evenings and weekends based on events.

Qualifications

• Experience operating and maintaining AV systems in a professional setting, including comfort with sound engineering.
• Basic knowledge of video editing (e.g., trimming video recordings).
• Familiarity with video conferencing platforms (Zoom, Teams, Vimeo, YouTube).
• Knowledge of AV control systems and troubleshooting common technical issues.
• Familiarity with basic IT networking and connectivity for AV systems.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent communication and interpersonal skills to work with staff and vendors.
• Physical ability to lift and move equipment and furniture for event setup.
• Willingness to cross-train in other areas and contribute as part of a team.

Responsibilities

• Set up, operate, and maintain AV equipment for events and programs.
• Troubleshoot AV issues promptly to minimize disruptions.
• Coordinate with departments to prepare AV needs and deliver a seamless experience.
• Conduct pre-event equipment checks and maintain inventory of AV gear.
• Train, hire, and schedule AV staff as needed.
• Provide on-site technical support during events and worship services, including Fridays.

Skills

AV system operation

Sound engineering

Video conferencing

Customer service

Team collaboration

Physical stamina

Training staff

Cross-training

Tools

Zoom

Microsoft Teams

Vimeo

YouTube

AV control systems

Job description

We are seeking an audio visual professional to help us advance our mission and the connection we have to building a community, onsite and online, through our programming and events. This role focuses on managing the audio-visual setup and support for events while also assisting in other areas of the operations as needed for successful events and programs. The ideal candidate is technically proficient, adaptable, and committed to providing exceptional service to our staff, clergy and rental contracts.

Key Responsibilities

Audio-Visual (AV) Support

• Set up, operate, and maintain AV equipment, including projectors, microphones, sound systems, video conferencing tools, lighting, and displays.
• Troubleshoot and resolve AV technical issues promptly to minimize disruptions during events.
• Work closely with departments to ensure their AV needs are prepared and met, providing guidance on technology use and delivering a seamless experience.
• Conduct pre-event equipment checks to ensure all systems are functioning correctly.
• Maintain an inventory of AV equipment, coordinating repairs or replacements as needed.
• Create, maintain and distribute documentation on how to use AV equipment with staff and hired support.
• Train, hire, and schedule all additional AV staff as needed.

Event and Programs Support

• Collaborate with the program staff and event coordinator to ensure the successful execution of programs, meetings, and events.
• Assist our facilities team with room setups and teardowns, including arranging furniture, signage, and other necessary items for events.
• Provide on-site technical support during events to address any last-minute requests or issues.
• Provide support to the Clergy team for all audio visual needs for worship services, specifically Friday evenings, bringing their vision to life.
• Collaboration with Communications staff, including some post-production assistance with trimming video recordings of sermons and events, and uploading to YouTube.

Qualifications

• Experience in operating and maintaining AV systems in a professional setting, including comfort in sound engineering.
• Basic knowledge of video editing (i.e., trimming video recordings).
• Knowledge of video conferencing platforms (e.g., Zoom, Microsoft Teams, Vimeo, YouTube), AV control systems, and troubleshooting common technical issues.
• Familiarity with basic IT networking and connectivity for AV systems.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent communication and interpersonal skills to work effectively with team members and vendors.
• Physical ability to lift and move equipment and furniture as part of event setup.
• Willingness to cross-train in other areas and contribute to a variety of tasks with a team oriented attitude.
• Help maintain a clean, organized, and welcoming environment for congregants, families, and guests.

Key Attributes

• Adaptable and willingness to step outside of primary responsibilities to support the team.
• Detail-oriented with a commitment to delivering high-quality service.
• A proactive and customer-focused mindset.
• Dependable, punctual, and professional in demeanor and appearance.

This is an excellent opportunity for a skilled Technical Coordinator who thrives in a collaborative environment and enjoys variety in their workday. Work schedule will be dynamic; nights and weekends will be required based on program and events schedule.