Internal Communications Platform & Audience Lead

Carle Health; Champaign (IL); On-site; USD 39,702 - 68,287; Full time

Job summary

Carle Health is seeking a Strategic Communications Coordinator to support enterprise employee communications with platform governance, audience strategy, and targeted content delivery. The role blends data-driven decision making with platform administration, training, and cross-functional partnership to ensure timely, accurate information reaches the right audiences.

You will maintain publishing workflows, optimize audiences, publish across channels, and monitor engagement metrics to improve

Qualifications

• Bachelors degree or equivalent experience in a related field.
• Work Experience: Marketing and communications; Marketing; Communications; Digital marketing; Database administration.

Responsibilities

• Platform Administration & Governance: Maintain platform structure, publishing workflows, channel organization, audience rules and communication standards.
• Audience Strategy & Segmentation: Build, manage and optimize employee audiences and targeting logic within the platform.
• Internal Communications Support: Publish and distribute internal communications across multiple channels and formats.
• Analytics & Optimization: Monitor engagement, reach and audience effectiveness to improve strategy and platform performance.

Skills

Bachelors degree/related experience

Education

Bachelors degree in Communications, Marketing, Journalism, Public Relations, Digital Media, Information Systems

Job description

Carle Health is seeking a Strategic Communications Coordinator to support enterprise employee communications with platform governance, audience strategy, and targeted content delivery. The role blends data-driven decision making with platform administration, training, and cross-functional partnership to ensure timely, accurate information reaches the right audiences.

You will maintain publishing workflows, optimize audiences, publish across channels, and monitor engagement metrics to improve