Internal Communications - Plant Operations

Software Guidance & Assistance, Inc. (SGA, Inc.); Owensboro (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA) is seeking an Internal Communications contractor for the Owensboro, KY plant to support planning, development, and delivery of site communications. This role partners with site leaders and the U.S.

Operations Communications/S&PD team to translate priorities into clear, timely messages across available channels. The contractor will create, edit, and coordinate communications for priorities, learning programs, town halls, employee engagement, and site

Qualifications

• 2 to 3 years of communications experience, including administrative work or employee engagement.
• Strong written communications skills with the ability to translate business priorities into clear, concise, employee-friendly messages.
• Experience supporting employee communications, leadership messages, newsletters, town halls, engagement campaigns, or site-level communication channels.
• Strong stakeholder management skills and comfort working with leaders, cross-functional teams, and operational stakeholders.
• Ability to manage multiple priorities, coordinate timelines, and work independently in a fast-paced operational environment.

Responsibilities

• Support Communications Strategy: Develop and deploy the Operations communication plan in alignment with factory priorities and U.S. Operations messaging.
• Create and coordinate internal communications content for priorities, including business updates, site initiatives, leadership messages, employee engagement activities, recognition moments, town halls, and shift-level communications.
• Support message cascade and channel management to ensure consistent implementation of key messages across channels.
• Support site events and employee engagement activities, including site visits, leadership visits, and major workshops or meetings.
• Partner with Owensboro site stakeholders and U.S. Operations to coordinate communication needs and timing.
• Support recognition and culture communications to reinforce local priorities and values.
• Track communication activities and effectiveness with a simple calendar or tracker.

Skills

Writing & editing

Stakeholder management

Content creation

MS Office

Project coordination

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an Internal Communications - Plant Operations for a RIGHT TO HIRE assignment with one of our premier Consumer Product Goods clients in Owensboro, KY.

Internal Communications - Plant Operations

Position Purpose

The Internal Communications Contractor will support the planning, development, coordination, and execution of internal communications for the site. This role will help strengthen employee understanding of the site's priorities, U.S. Operations' strategic direction, values, and key business initiatives through clear, timely, and engaging communications across available site and company channels.

The contractor will work closely with the U.S. Operations Communications/S&PD team, Factory Management, and other relevant stakeholders to help translate priorities into practical, consistent communications that reach employees effectively.

Key Responsibilities

• Support Communications Strategy Support the development and deployment of the Operations communication plan in alignment with factory priorities, U.S. Operations messaging, and established communications guidelines. Help ensure communications are relevant for different employee groups, departments, and levels across the site.
• Create and Coordinate Internal Communications Content Draft, edit, and coordinate communications for key priorities, including business updates, site initiatives, leadership messages, employee engagement activities, recognition moments, town halls, shift-level communications, and other internal campaigns.
• Support Message Cascade and Channel Management Help ensure consistent implementation and follow-up of market, U.S. Operations, and local key messages through the appropriate channels. This includes preparing content that can be used by leaders, managers, and frontline communication channels to improve understanding of site objectives and priorities.
• Support Site Events and Employee Engagement Activities Assist with communications planning and execution for local events, employee engagement activities, site visits, leadership visits, recognition activities, and major workshops or meetings.
• Partner with Owensboro and U.S. Operations Stakeholders Liaise with Owensboro site stakeholders, U.S. Operations Communications, S&PD, and the broader manufacturing network to coordinate communication needs, gather input, align timing, and support execution of local and network-level messages.
• Support Recognition and Culture Communications Help coordinate and communicate recognition programs, employee stories, culture moments, and other engagement-building content that reinforces local priorities, values, and a strong site culture.
• Track Communication Activities and Effectiveness Maintain a simple communications calendar or tracker for activities, support follow-up on key campaigns, and help assess whether major communications were delivered effectively.
• Support Health, Safety, Environment, and Compliance Messaging Reinforce site communications related to quality, environment, health, safety, and other required priorities in alignment with PMI standards and site needs.

Required Experience And Skills

• 2 to 3 years of communications experience, including administrative work or employee engagement.
• Strong written communications skills with the ability to translate business priorities into clear, concise, employee-friendly messages.
• Experience supporting employee communications, leadership messages, newsletters, town halls, engagement campaigns, or site-level communication channels.
• Strong stakeholder management skills and comfort working with leaders, cross-functional teams, and operational stakeholders.
• Ability to manage multiple priorities, coordinate timelines, and work independently in a fast-paced operational environment.
• Proficiency in Microsoft Office, especially Word, PowerPoint, Excel, and Outlook.
• Strong judgment, attention to detail, ability to handle sensitive information appropriately, and commitment to consistent messaging.

Nice-to-Have Skills

• Experience supporting communications in a manufacturing, operations, supply chain, or frontline workforce environment.
• Experience coordinating employee events, site visits, town halls, or recognition programs.
• Familiarity with change management communications, employee engagement campaigns, or culture-building initiatives.
• Experience using intranet, digital signage, newsletters, Teams, or other employee communication channels.
• Basic project management or communications calendar management experience.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/.

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.