Internal Communications Manager

Assurant, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

401K match

Benefits from day one

Job summary

Assurant, Inc. is seeking an Internal Communications Manager to partner with leaders globally to shape how we inform, inform, and inspire employees across devices, homes, and services.

This role goes beyond messaging, translating strategy into clear, engaging communications that drive understanding and action. The role collaborates with Communications, Marketing, and cross-functional teams to deliver high-impact programs supporting transformation, culture, and employee experience while

Qualifications

• Bachelor's degree or comparable work experience.
• A minimum of 8 years of experience in internal communications within a large, global organization.
• Experience developing and leading integrated campaigns.
• Experience leading complex organizational change projects.
• Familiarity with insurance, financial services, or similarly regulated industries.
• Experience leveraging integrated digital and collaboration platforms, including Microsoft 365 (SharePoint, Teams, Viva Engage, Copilot), Zoom, and Monday.com.

Responsibilities

• Serve as a trusted advisor to business and functional leaders, providing strategic counsel on communications that support business priorities, culture, and transformation initiatives.
• Translate complex strategies into clear, compelling narratives that resonate across diverse, global audiences and drive understanding and action.
• Develop and execute integrated communications strategies and plans, aligning messaging, channels, and timing to maximize reach and impact.
• Partner across Communications, Marketing, and other cross-functional teams to ensure consistency, clarity, and alignment across all channels and touchpoints.
• Shape and elevate stories that connect our strategy, innovation (including AI), and people to demonstrate business impact and value.
• Measure impact, using insights and data to continuously refine messaging and improve effectiveness.
• Bring a continuous improvement mindset – raising the bar on clarity, creativity, and effectiveness across all deliverables.

Skills

Strategic thinking

Executive presence

Storytelling

Project management

AI in communications

Stakeholder influence

Editorial skills

Education

Bachelor's degree in communications

Tools

Microsoft 365

SharePoint

Teams

Viva Engage

Copilot

Zoom

Monday.com

Job description

Assurantpartnerswithmany ofthe world’s leading brands,supportingmillions of customersworldwideacross connected devices, homes, automobiles, and commercial equipment.Wehelpclientsstrengthencustomer relationshipsthroughexperiences that build loyaltyanddelivermeaningfulvalue.Here,you’llbe part of a team that connects people to the protection and support they rely on every day, and help shape communications, experiences, and solutions that make that promise real.

About this Role

The Internal Communications Manageris a member of the Global Communications teamandserves as a strategic partner to leaders across the organization,shaping how we connect, inform, and inspire our employeesworldwide.This role goes beyond delivering messages.It’sabout bringing our strategy to life through clear, purposeful, and engaging communications that help employees understand wherewe’regoing, why it matters, and how they contribute.

The Internal Communications Manager will collaborate closely with[Internal Communications leadership and]stakeholders todeliver aligned, high-impact communications that support transformation, strengthen culture, and elevatethe employeeexperience.

WhatYou’llDo

• Serve as a trusted advisor tobusiness and functionalleaders, providingstrategiccounsel on communicationsthat supportbusinesspriorities,culture,andtransformationinitiatives

• Translate complex strategies into clear, compelling narratives that resonate acrossdiverse, global audiencesanddrive understanding and action

• Developand executeintegratedcommunicationsstrategies andplans,aligningmessaging, channels, andtiming tomaximize reachandimpact

• Partneracross Communications, Marketing, and other cross-functional teams to ensureconsistency, clarity, andalignmentacrossallchannels andtouchpoints

• Shapeand elevatestories thatconnectour strategy, innovation (including AI), and people todemonstratebusiness impact andvalue

• Measure impact, using insights and data to continuously refine messaging and improve effectiveness

• Bring a continuous improvement mindset–raising the bar on clarity, creativity, andeffectiveness acrossall deliverables

WhatYou’llBring

• Strategic mindset with the ability to connect communications to business priorities and outcomes

• Strong executive presence and ability to influence and advise senior stakeholders

• Curiosity and agility, paired with strong operational execution

• Proficiencywithcommunications tools and channel strategy across digital and employee platforms

• Experience using AI, including communication-specific platforms and practical applications

• Exceptional writing, editing, and storytelling skills, with the ability to tailor messages for different audiences

• Strong project management and organizational skills, with attention to detail and ability to manage multiple priorities

• Creative thinking with a focus on clarity, simplicity, and impact

Qualifications

• Bachelor's degree or comparable work experience, preferably in communications

• A minimum of 8 years of experience in internal communicationswithina large, global organization

PreferredExperience

• Experience developingand leadingintegrated campaigns

• Experience leading complexorganizational change projects

• Familiarity with insurance, financial services, or similarly regulated industries

• Experienceleveragingintegrateddigitaland collaborationplatforms, including Microsoft 365 (SharePoint, Teams, Viva Engage, Copilot), Zoom, and Monday.com

How much should I expect to travel?

• Up to 10% annually

Why Assurant?

• People First – we prioritize employee well-being and development

• Empowerment – we enable our people to do their best work

• Benefitseffective day one

• 401K Match – up to 6% dollar-for-dollar

The Company

Assurant, Inc. redefines the boundaries of protection — safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 companyoperatingin 21 countries, Assurant leads the way inleveraginginsights and technology to transform customer connections that build loyalty and drive value. With more than 325 million consumers protected worldwide, Assurant is behind the scenes helping brands deliver reliable, meaningful experiences customers can count on,so brands canshineand customers can have peace of mind.

Global Impact

Assurant is a purpose-driven company committed to advancing a connected, respected, and protected world. Through our focus on Connected Communities, Respected Resources, and a Protected Planet, we integrate sustainability into our long-term strategy in ways that support our business, strengthen operations, and help us deliver value for clients, customers, employees, and communities.

Assurant Culture

The Assurant Way defines how we show up for our clients, customers, communities, and one another — with Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results. Recognized on Forbes’ list of the World’s Best Employers, named among Fortune’s America’s Most Innovative Companies, and consistently ranked as a “Best/Great Place to Work” in 14 countries, Assurant attracts talented people who are passionate about service, practical innovation, and delivering meaningful results.

Benefits & Rewards

Assurant is committed toproviding acompetitive rewards packagethatoffersmarket-competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.