Internal Communications Manager

American Bankers Insurance Company of Florida; United States; Remote; USD 88,000 - 147,000; Full time

Benefits offered by this job

People-first culture

Empowerment

401K match

Job summary

Assurant is seeking an Internal Communications Manager to partner with the Global Communications team and shape how we connect, inform, and inspire employees worldwide. You will translate strategy into clear, engaging narratives across diverse audiences, while aligning messaging with business priorities and transformation initiatives.

You’ll lead integrated communication strategies, collaborate across functions, and measure impact to continuously improve effectiveness.

Qualifications

• Bachelor's degree or comparable work experience in communications.
• Minimum 8 years of internal communications experience at a large global company.
• Experience leading integrated campaigns and change initiatives.
• Familiarity with insurance/financial services industries is a plus.

Responsibilities

• Advise senior leaders with strategic, business-aligned communications.
• Translate complex strategies into clear narratives for global audiences.
• Develop and execute integrated communications plans and channels.
• Collaborate with Communications, Marketing, and other teams for consistency.
• Shape stories connecting strategy, innovation (AI), and people.
• Measure impact and continuously improve messaging effectiveness.

Skills

Strategic mindset

Executive presence

Curiosity & agility

Operational execution

Communications tools

AI in comms

Writing & storytelling

Project management

Creative thinking

Education

Bachelor's degree or comparable work experience

Tools

Microsoft 365

SharePoint

Teams

Viva Engage

Copilot

Zoom

Monday.com

Job description

Assurant partners with many of the world’s leading brands, supporting millions of customers worldwide across connected devices, homes, automobiles, and commercial equipment. We help clients strengthen customer relationships through experiences that build loyalty and deliver meaningful value. Here, you’ll be part of a team that connects people to the protection and support they rely on every day, and help shape communications, experiences, and solutions that make that promise real.

About this Role

The Internal Communications Manager is a member of the Global Communications team and serves as a strategic partner to leaders across the organization, shaping how we connect, inform, and inspire our employees worldwide. This role goes beyond delivering messages. It’s about bringing our strategy to life through clear, purposeful, and engaging communications that help employees understand where we’re going, why it matters, and how they contribute. The Internal Communications Manager will collaborate closely with [Internal Communications leadership and] stakeholders to deliver aligned, high-impact communications that support transformation, strengthen culture, and elevate the employee experience.

What You’ll Do

• Serve as a trusted advisor to business and functional leaders, providing strategic counsel on communications that support business priorities, culture, and transformation initiatives
• Translate complex strategies into clear, compelling narratives that resonate across diverse, global audiences and drive understanding and action
• Develop and execute integrated communications strategies and plans, aligning messaging, channels, and timing to maximize reach and impact
• Partner across Communications, Marketing, and other cross-functional teams to ensure consistency, clarity, and alignment across all channels and touchpoints
• Shape and elevate stories that connect our strategy, innovation (including AI), and people to demonstrate business impact and value
• Measure impact, using insights and data to continuously refine messaging and improve effectiveness
• Bring a continuous improvement mindset – raising the bar on clarity, creativity, and effectiveness across all deliverables

What You’ll Bring

• Strategic mindset with the ability to connect communications to business priorities and outcomes
• Strong executive presence and ability to influence and advise senior stakeholders
• Curiosity and agility, paired with strong operational execution
• Proficiency with communications tools and channel strategy across digital and employee platforms
• Experience using AI, including communication‑specific platforms and practical applications
• Exceptional writing, editing, and storytelling skills, with the ability to tailor messages for different audiences
• Strong project management and organizational skills, with attention to detail and ability to manage multiple priorities
• Creative thinking with a focus on clarity, simplicity, and impact

Qualifications

Bachelor's degree or comparable work experience, preferably in communications

A minimum of 8 years of experience in internal communications within a large, global organization.

Preferred Experience

• Experience developing and leading integrated campaigns
• Experience leading complex organizational change projects
• Familiarity with insurance, financial services, or similarly regulated industries
• Experience leveraging integrated digital and collaboration platforms, including Microsoft 365 (SharePoint, Teams, Viva Engage, Copilot), Zoom, and Monday.com

How much should I expect to travel?

Up to 10% annually

Why Assurant?

• People First – we prioritize employee well‑being and development
• Empowerment – we enable our people to do their best work
• Benefits effective day one 401K Match – up to 6% dollar-for-dollar

The Company

Assurant, Inc. redefines the boundaries of protection — safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company operating in 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. With more than 325 million consumers protected worldwide, Assurant is behind the scenes helping brands deliver reliable, meaningful experiences customers can count on, so brands can shine and customers can have peace of mind.

Global Impact

Assurant is a purpose-driven company committed to advancing a connected, respected, and protected world. Through our focus on Connected Communities, Respected Resources, and a Protected Planet, we integrate sustainability into our long‑term strategy in ways that support our business, strengthen operations, and help us deliver value for clients, customers, employees, and communities.

Assurant Culture

The Assurant Way defines how we show up for our clients, customers, communities, and one another — with Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results. Recognized on Forbes’ list of the World’s Best Employers, named among Fortune’s America’s Most Innovative Companies, and consistently ranked as a “Best/Great Place to Work” in 14 countries, Assurant attracts talented people who are passionate about service, practical innovation, and delivering meaningful results.

Benefits & Rewards

Assurant is committed to providing a competitive rewards package that offers market‑competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.

#LI‑Remote #AssurantproudKS

Pay Range: $88,000.00 - $147,000.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender‑placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. VisitourAIUsageGuidelinespagetounderstandwhatweexpectfromapplicantsregardingtheiruseofAIduringtheapplicationprocess.

Sincewewouldliketoknowtherealyou,werequirethatallofourvirtualinterviewsbeconductedonvideo. Employmentiscontingentuponcompletionofarequiredidentityverification process,whichmayincludebiometrictechnology,wherepermittedbyapplicablelawandsubjecttoapplicablenoticeandconsentrequirements.SeeourPrivacyNoticetolearnaboutAssurant’s privacy practices,includingouruseofAI-enabledtechnology,automated decision making,andbiometricinformation.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.