Internal Communications Manager

University of Utah; Salt Lake City (UT); Hybrid; USD 65,000 - 71,000; Full time

Job summary

Huntsman Cancer Institute at University of Utah seeks an Internal Communications Manager to lead institute-wide messaging for health care and research staff. The role shapes strategies across channels, collaborating with leadership, HR, and operations to ensure unified, mission-driven communications.

You will oversee intranet, newsletters, and digital displays while advancing audience-centered content and measurement of engagement. A bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree in communications, journalism, public relations, or related field is required.
• Experience in internal communications and engagement programs is preferred.
• Healthcare or academic medical center experience is advantageous.

Responsibilities

• Oversee and develop strategies for internal communication channels such as the intranet, e-newsletters, digital displays, manager messaging, and person-to-person interfacing.
• Collaborate with creative and digital team members to develop audience-centered content formats, including video and storytelling.
• Partner with senior leadership, HR, and operations to coordinate enterprise communication needs and ensure alignment.
• Provide strategic counsel to leaders on communication planning, timing, and delivery.
• Balance ongoing strategy with time-sensitive organizational needs.
• Participate in enterprise initiatives including event planning and culture communications.
• Define and track communication metrics (reach, engagement, comprehension, action).
• Use employee data to refine strategies and improve processes.
• Improve tools and channels and report outcomes to leadership.
• Coordinate with University of Utah Health internal communications teams to align platforms.

Skills

Interpersonal skills

Collaboration

Problem-solving

Project management

Education

Bachelor’s degree in communications, journalism, public relations, or related field

Master’s degree (or equivalent) + 4 years directly related experience

Equivalency statement: 1 year higher education can substitute for 1 year work experience

Tools

SharePoint

Newsletters

Digital signage

Job description

Internal Communications Manager

The Internal Communications Manager leads the development and implementation of institute-wide strategies to inform, engage, and align Huntsman Cancer Institute's varied staff as part of the collaborative Communications and Public Affairs team. The person ensures key messaging reaches employees across both health care and research environments effectively, regardless of role, location, or access to technology. This entails using multiple channels and strategies for audience-specific communication to clinical, research, administrative, and frontline staff (e.g., environmental services, nursing, lab, and community-based employees). The Internal Communications Manager works with teams across the institute to foster employee engagement, plan for organizational growth and expansion, and reinforce the collaborative culture that sets Huntsman Cancer Institute apart. Candidates who will be most successful in this role are positive, motivated, proactive, and people oriented. They are apprised of what's happening across the organization, helping disseminate information while generating a sense of mission-driven pride and connection. Huntsman Cancer Institute is committed to cancer prevention, care, and survivorship for all communities within the area we serve – which includes Idaho, Montana, Nevada, Utah, and Wyoming – with impact worldwide. In your cover letter or during your interview process, we invite you to share how your professional experiences have prepared you to serve as a member of our team as we work to reduce the cancer burden experienced by all people and communities. This may include description of your prior experiences related to research, prevention, clinical care, community engagement/outreach, training, administration, or other areas relevant to Huntsman Cancer Institute's mission and this position.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below joblevels and associated pay rates based on their business need and budget.

Responsibilities

• Oversee and develop successful strategies for various internal communication channels and methods such as the intranet, e-newsletters, digital displays, manager messaging, and person-to-person interfacing.
• Collaborate with creative and digital team members to develop innovative, audience-centered content formats - including video, storytelling, and visual communication - that improve reach, understanding, and engagement across various employee groups.
• Partner with senior leadership, HR, and operations teams to plan and support enterprise communication needs, ensuring efforts are coordinated and streamlined.
• Provide strategic counsel to leaders on communication planning, timing, and delivery.
• Balance ongoing communication strategy with responsiveness to time-sensitive, high-priority, and evolving organizational needs.
• Participate in and contribute as a key member in major enterprise initiatives, including event planning and CEO-sponsored culture and communications needs.
• Define and track communication metrics, including reach, engagement, comprehension, and action.
• Use employee data and feedback to refine strategies and improve processes.
• Continuously assess and enhance tools, channels, and approaches to improve communication effectiveness; report outcomes and provide actionable recommendations to leadership.
• Coordinate with University of Utah Health internal communications teams to manage shared platforms and ensure alignment.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following joblevels: Manager, Employee Communications Management: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Preferences

• Experience in health care or academic medical center environment
• Experience supporting organizational change, culture initiatives, or employee engagement programs
• Demonstrated ability to design communications for a varied workforce
• Bachelor's degree in communications, journalism, public relations, or related field
• Experience in internal communications or related function
• Strong interpersonal, collaboration, and problem-solving skills
• Familiarity with multiple communication platforms and tools (SharePoint, newsletters, digital signage, etc.)
• Proven experience writing, editing, and delivering broad-scale communication to varied audiences across multiple platforms
• Demonstrated career progression, with increasing responsibility for communication strategy, stakeholder counsel, project ownership, audience reach, and/or leadership of major internal communications initiatives

Requisition Number: PRN46069B

Full Time or Part Time? Full Time

Department: 01266 - HCI Communications

Location: Campus

Pay Rate Range: 65,000 - 70,500

Close Date: 10/01/2026