Internal Communications Manager

Uber; New York (NY); Hybrid; USD 159,000 - 177,000; Full time

Benefits offered by this job

Bonus potential

Equity equity

Benefits

Job summary

Uber is seeking a communications professional to lead executive and employee communications for the Community Operations organization. You will shape messaging, drive engagement, support change management, and keep employees informed.

You’ll partner with leaders and cross-functional teams to develop internal campaigns and strategic plans, balancing hands-on execution with strategic thinking.

Qualifications

• 7+ years of communications experience, with a focus on internal and change communications across geographies.
• Bachelor’s degree required.

Responsibilities

• Oversee the development and execution of internal communication plans from start to finish, including strategy development, socialization, tactical execution, and reporting metrics.
• Work with executives to advise on the best communications approach to cascade strategic information to employees.
• Develop close partnerships with cross-functional teams and subject-matter experts to advise, produce, and implement internal communication campaigns.
• Manage internal communications for organizational transformation and change management, bringing employees along on the journey.
• Draft, develop, and refine various written materials, such as leadership communications, presentations, FAQs, talking points, and other essential documents.
• Distill complex topics into cohesive messages, craft compelling narratives, and tell stories to keep employees informed, engaged and inspired.

Skills

Internal communications

Change communications

Executive communications

Education

Bachelor's degree

Job description

About the role and team

We’re seeking a dynamic communications professional to lead executive and employee communications for our Community Operations organization. You will work with leaders to shape strategic messaging, drive engagement, support change management, and keep employees informed. You will also collaborate with cross-functional partners to develop and execute internal communications plans and campaigns. The ideal candidate is someone who can operate as a strategic thought-partner and a hands-on operator.

What you’ll do

• Oversee the development and execution of internal communication plans from start to finish, including strategy development, socialization, tactical execution, and reporting metrics.
• Work with executives to advise on the best communications approach to cascade strategic information to employees.
• Develop close partnerships with cross-functional teams and subject‑matter experts to advise, produce, and implement internal communication campaigns.
• Manage internal communications for organizational transformation and change management, bringing employees along on the journey.
• Draft, develop, and refine various written materials, such as leadership communications, presentations, FAQs, talking points, and other essential documents.
• Distill complex topics into cohesive messages, craft compelling narratives, and tell stories to keep employees informed, engaged and inspired.

Basic Qualifications

• 7+ years of communications experience, with a focus on internal and change communications across geographies.
• Bachelor’s degree

Preferred Qualifications

• A Self‑Starter: At Uber, we thrive on entrepreneurial spirit, and we're eager to work with individuals who love building from the ground up. Our environment is fast‑paced and ever‑changing, so you'll need to be highly adaptable, able to juggle multiple projects at once, and stay calm under pressure.
• A Skilled Writer: We need someone who can take complex issues and turn them into clear, engaging language that resonates with employees. If you have a knack for storytelling—whether it’s about our products, technology, people, or the positive impact we're making on passengers, drivers, and cities—you’ll fit right in.
• A Team Player: This role will work across various teams and levels. The successful candidate will have the ability to influence and align diverse stakeholders around common goals. We’re looking for people who thrive on collaboration and can navigate the ambiguity that comes with working cross‑functionally to achieve results.
• An Innovator: At the heart of Uber’s culture is innovation, and we're seeking a creative thinker who can bring fresh ideas and imaginative solutions to elevate our internal communications team.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Unless approved for full remote work, employees must spend at least 50% of their time in‑office. Some roles, like those at greenlight hubs, require full‑time in‑office presence.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For New York City, NY-based roles: The base salary range for this role is USD $159,000 per year - USD $177,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $159,000 per year - USD $177,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full‑time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.