Communications Senior Associate

Testing Site - JPMC; Ohio; On-site; USD 65,000 - 95,000; Full time

Job summary

Testing Site - JPMC is seeking a Communications Senior Associate to support Technology leadership with strategic messaging and employee communications. You will craft messages, manage content, and help lead leadership events to engage employees across the organization.

The role emphasizes strong writing, the ability to manage multiple projects, and confidentiality in a fast-paced environment within the Technology team.

Qualifications

• Bachelor’s degree in Communications, Marketing, Journalism, or related field.
• Minimum 3 years of internal and corporate communications experience.
• Experience developing executive-level messages and providing communications counsel to senior management.
• Strong writing, editing, and proofreading skills.
• Strong project management and multi-project coordination abilities.
• Discretion handling confidential matters with sound judgment.

Responsibilities

• Provide direct communications support and act as a trusted advisor to technology leaders.
• Write targeted communications including executive messages and business updates.
• Develop content for employees via intranet, email, and social channels.
• Organize leadership meetings, town halls, and site visits.
• Prepare targeted emails and surveys and track outcomes.
• Collaborate across functions to align messaging with business objectives.
• Manage multiple projects and meet tight deadlines.
• Maintain confidentiality and exercise sound judgment.

Skills

Executive messaging

Writing skills

Project management

Collaboration

Communication advisor

Team player

Integrity

Adaptability

Education

Bachelor’s degree in Communications, Marketing, Journalism, or related field

Tools

Word

PowerPoint

Excel

Adobe Acrobat

HTML

Job description

Are you passionate about communications, technology, and innovation? Join us as a Communications Senior Associate and play a key role in delivering impactful messaging and strategic communications for Technology leaders. We value creative, detail-oriented professionals who thrive in fast-paced environments, excel at writing, and enjoy collaborating across teams.

As a Communications Senior Associate in our Technology team, you will provide direct communications support and act as a trusted advisor to one or more Heads of Technology. You will create and deliver strategic communications plans, develop targeted messaging, and organize key employee and leadership meetings. You will work closely with cross-functional teams to support business objectives and foster employee engagement.

Job Responsibilities

• Provide direct communications support and act as a trusted advisor to Technology leaders, creating and delivering strategic communications plans
• Write targeted communications including executive messages, business updates, technology success stories, people-related communications, and organization announcements
• Develop and deliver content and messaging for employees via intranet, email, collateral, video, talking points, articles, blogs, town halls, and social media
• Organize key employee and senior leadership meetings, including town halls, offsites, small group sessions, and site visits
• Prepare and send targeted emails and surveys
• Identify and track key performance metrics to report on results
• Collaborate with cross-functional teams to ensure messaging aligns with business objectives
• Manage multiple projects simultaneously, prioritizing and coordinating against tight deadlines
• Maintain confidentiality and exercise sound judgment in handling sensitive matters
• Demonstrate flexibility to work outside of normal business hours as needed

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Communications, Marketing, Journalism, or related field
• Minimum 3 years of internal and corporate communications experience, including hands-on writing, editing, project management, and presentation building
• Demonstrated success developing executive-level messages and providing communications counsel to senior management
• Strong writing, editing, and proofreading skills, with the ability to communicate effectively at all levels
• Strong project management skills, with the ability to organize, prioritize, and coordinate multiple projects
• Self-motivated team player, able to manage multiple projects simultaneously
• High level of independence, energy, and integrity; demonstrates respect for diverse opinions and styles
• Ability to handle sensitive and confidential matters with sound judgment
• Interest in working in fast-paced, matrixed environments
• Must provide writing samples and complete a written test as part of the application process

Preferred Qualifications, Capabilities, and Skills

• Experience in technology or financial services
• Experience working in multinational organizations
• Commitment to accuracy and compliance
• Proven ability to drive process improvements
• Demonstrated leadership in employee engagement or communications strategy
• Familiarity with digital content creation and distribution platforms
• Expertise in Word, Excel, and PowerPoint; additional software skills (Adobe, Acrobat Professional, Photoshop, HTML)