Internal Communications Lead – Multi-Channel Strategy

Domino's Pizza; Ann Arbor Charter Township (MI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Paid holidays

Medical benefits

401k matching

Stock purchase discount

Job summary

Domino's Pizza is seeking an experienced Manager of Internal Communications to design and execute our internal messaging across restaurant, supply chain, and franchisee audiences. You will connect corporate leadership with frontline teams and oversee a diverse digital channel ecosystem.

You will lead a small team, craft clear, timely communications, and translate complex logistics into accessible copy while collaborating with franchisees for operational updates and compliance.

Qualifications

• 5+ years in internal, corporate, or franchisee communications.
• Experience with multichannel communications tools.
• Ability to tailor tone for executives to frontline workers.
• Translate complex operational details into simple copy.
• Proficient with MS Office and CMS.

Responsibilities

• Design and execute internal communications strategy.
• Lead and develop team members.
• Manage digital channel ecosystem (intranet, apps, email, SMS, digital signage).
• Collaborate with franchisees for updates and alignment.
• Draft rapid, accurate emergency communications.
• Measure engagement and optimize content strategy.

Skills

Internal communications

Multichannel tools

Audience tailoring

Copywriting

MS Office

CMS knowledge

Education

Bachelor's degree in Communications

Tools

Employee apps

SMS platforms

Push notifications

Digital signage

Job description

Domino's Pizza is seeking an experienced Manager of Internal Communications to design and execute our internal messaging across restaurant, supply chain, and franchisee audiences. You will connect corporate leadership with frontline teams and oversee a diverse digital channel ecosystem.

You will lead a small team, craft clear, timely communications, and translate complex logistics into accessible copy while collaborating with franchisees for operational updates and compliance.