Internal Communications Lead: Link Leadership to Frontline

Content Creators; Ann Arbor (MI); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Paid Holidays and Vacation

Medical, Dental & Vision benefits that

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and other

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock pricing

Company bonus

Résumé du poste

Domino's Internal Communications team is seeking a Manager to design and execute strategies across restaurant, supply chain, and franchise audiences. You will connect leadership with frontline staff, manage a complex digital channel ecosystem, and drive timely, actionable messages.

You will lead a multidisciplinary team, expand multichannel tools, and translate complex logistics into clear copy. The role includes travel and collaboration across corporate offices and stores.

Qualifications

• 5+ years managing internal, corporate, or franchisee communications.
• Experience scaling multichannel internal tools and leading project plans such as apps, SMS, push notifications, and digital signage.
• Tailor tone, format, and complexity for executives to frontline workers.
• Translate complex operational logistics into simple, actionable copy.
• Proficient with MS Office and knowledge of content management systems.
• Bachelor’s degree in Communications, Journalism, Marketing, or equivalent practice.
• Occasional travel, less than 5%.

Responsabilités

• Design and execute an internal communications strategy and lead, coach, and develop specialists.
• Lead and develop talent on the direct team and across the organization.
• Manage and optimize the internal digital channel ecosystem (intranet, app, email, push, SMS, signage).
• Partner with franchisees to deliver clear, timely business updates supporting operations.
• Translate supply chain and operational updates into simple, mobile-first communications for frontline members.
• Draft rapid emergency communications and ensure content is suitable for digital signage and employee apps.
• Measure engagement, test resonance, and use data to improve readership and compliance.

Connaissances

Internal communications management

Multichannel communications

Audience segmentation

Copywriting

CMS

MS Office

Leadership

Formation

Bachelor's degree in Communications, Journalism, Marketing, or equivalent

Outils

MS Office

Content management systems

Description du poste

Domino's Internal Communications team is seeking a Manager to design and execute strategies across restaurant, supply chain, and franchise audiences. You will connect leadership with frontline staff, manage a complex digital channel ecosystem, and drive timely, actionable messages.

You will lead a multidisciplinary team, expand multichannel tools, and translate complex logistics into clear copy. The role includes travel and collaboration across corporate offices and stores.