Internal Communications Lead (Individual Contributor)

Motive; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Motive is seeking an Internal Communications Lead (individual contributor) to shape how we inform, align, and inspire employees across the company. This role owns the internal narrative, cadence, and messaging that translates strategy into clear, memorable communications.

You'll lead flagship moments like All Hands, evolve multi-channel storytelling, and partner with executives to sharpen voice and presence across internal channels.

Qualifications

• 10+ years of internal, corporate, or executive communications experience.
• Strong storytelling and writing skills with ability to translate complex priorities into clear messaging.
• Experience producing All Hands and executive forums from planning to delivery.
• Experience supporting crisis, issues, or change communications with Legal and Corporate Communications.

Responsibilities

• Lead Motive's internal communications program strategy and cadence to inform, align, and inspire employees.
• Own planning, narrative, and production for All Hands and company-wide forums.
• Develop and grow internal video communications capabilities and multi-channel distribution.
• Partner with executives and cross-functional teams to sharpen voice and ensure internal messaging aligns with external communications.
• Establish feedback mechanisms (surveys, pulse checks) to measure sentiment and improve programs.

Skills

Project management

Executive storytelling

Cross-functional collaboration

C-suite advisory

Education

Bachelor’s degree in Communications, Journalism, Public Relations, or related field

Advanced degree a plus

Job description

• Motive is looking for an Internal Communications Lead (individual contributor) to lead how we inform, align, and inspire employees across the company
• This role owns Motive’s internal narrative and communications cadence, translating company strategy and priorities into clear, compelling messaging that employees understand and remember
• You’ll lead our flagship internal moments — including All Hands — build out modern, multi-channel and video-first storytelling, and find new and engaging ways to connect employees to the company’s mission, culture, and momentum
• You’ll also partner closely with executives to sharpen their voice and presence, and work alongside Corporate Communications issues, and other high-stakes moments to keep internal and external messaging aligned
• Own the strategy and execution of Motive’s internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements
• Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery
• Build and grow Motive’s internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees
• Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements
• Own internal channels (Slack, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences
• Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments
• Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements
• Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels
• Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time
• Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications

Strong project management and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environmentProven experience producing All Hands and other executive forums, from narrative development through live or recorded deliveryThis is a senior level individual contributor position10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth companyHands-on experience building video communications and modern, multi-channel employee engagement programsStrong executive presence, with experience advising and writing for C-suite leadersComfort using AI-enabled tools to support messaging development and communications analysis, with sound judgment around appropriate useBachelor’s degree in Communications, Journalism, Public Relations, or a related field; advanced degree a plusExceptional storytelling and writing skills, with the ability to translate complex or sensitive company priorities into clear, memorable messagingExperience supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications