Internal Communications Lead, BU Service

Hitachi Energy Ltd.; Isle Forest (NC); On-site; USD 95,000 - 130,000; Full time

Job summary

Hitachi Energy Ltd. seeks a Global Internal Communications Lead for the Service Business Unit to guide internal messaging across about 60 countries.

You will translate complex business topics into clear communications that align with strategy, transformation, and growth priorities. You will partner with corporate communications and leadership to craft editorial plans, campaigns, and leadership communications, leveraging digital, data, and AI-enabled approaches to boost engagement and measure

Qualifications

• Bachelor's degree in Communications or related discipline.
• 10+ years of experience in internal, employee, corporate, or change communications.
• Experience developing and implementing internal communications strategies within a complex global matrix organization.
• Ability to translate complex business topics into clear communications for diverse audiences.

Responsibilities

• Lead internal communications for the Service BU across ~60 countries.
• Translate business strategy and priorities into clear employee communications.
• Advise senior leadership on communications during growth, transformation, and change.
• Develop communications that turn strategy and priorities into accessible employee stories.
• Deliver communication campaigns, leadership dialogue, and employee engagement initiatives.
• Foster two-way communication with opportunities for feedback, recognition, and participation.
• Enhance employee communications through digital, data, and AI-enabled approaches.
• Establish measures of communication effectiveness to improve engagement.

Skills

Internal communications

Storytelling

Digital channels

Employee engagement

Leadership communications

Education

Bachelor's degree in Communications

Tools

Analytics platforms

Collaboration tools

Job description

Internal Communications Lead, BU Service

As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.

How You'll Make an Impact

The Opportunity

As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.

How You'll Make an Impact

• Build and lead a global internal communications approach, including editorial direction, communications planning, and engagement activities.
• Translate business strategy, transformation initiatives, growth ambitions, and priorities into clear employee communications.
• Advise senior leadership on communications during periods of growth, transformation, and change.
• Develop communications that turn strategy, performance, customer priorities, and transformation activities into accessible employee stories.
• Deliver communication campaigns, employee recognition activities, leadership dialogue, and engagement initiatives.
• Foster two-way communication by creating opportunities for employee feedback, dialogue, recognition, and participation.
• Enhance employee communications through digital, data, and AI-enabled approaches.
• Establish and use measures of communication effectiveness to improve engagement across the global organization.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree in Communications or a related discipline.
• 10+ years of experience in internal, employee, corporate, or change communications.
• Experience developing and implementing internal communications strategies within a complex global matrix organization.
• Understanding of employee communications, leadership communications, engagement, storytelling, brand activation, and digital channels.
• Ability to translate complex business topics into clear communications for diverse employee audiences.
• Experience using communications data and employee insights to improve engagement and effectiveness.

More About Us

You will gain global exposure through collaboration with communications professionals, business teams, and leadership across an international organization.

• Work on communications that support innovative energy technologies and business transformation initiatives.
• Collaborate with experienced professionals across communications, leadership, and business functions.
• Access learning and development opportunities that support professional growth.
• Participate in health and retirement benefit programs offered by the company.
• Benefit from paid leave and workplace flexibility programs.