Internal Communications Lead

Children International; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Children International is seeking an Internal Communications Lead to partner with global functional leaders, developing and executing strategic communications that support organizational priorities and change initiatives. The role requires translating complex programs into clear, actionable content for a mult i-cultural workforce, managing workstreams and advising senior leaders across regions.

The Lead will craft messages, manage channels, provide leadership tools, and measure impact,

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing/Advertising or a related field.
• Six years of internal communications experience.
• Experience building and executing comms plans aligned to strategy and change initiatives.
• Experience with global, multicultural audiences.
• Strong English writing, editing and verbal skills; English/Spanish bilingual preferred.
• Strong PM, prioritization and stakeholder coordination skills.

Responsibilities

• Acts as internal communications partner for global/enterprise functions, aligning strategies to organizational priorities.
• Develops and guides integrated comms plans for initiatives and change efforts with clear audiences, messages, channels.
• Manages projects end-to-end with stakeholders, timelines and approvals.
• Translates complex information into clear, audience-appropriate content for diverse audiences across cultures.
• Plans stakeholder discussions and workshops to build alignment and support decision-making.
• Creates content and assets across channels (emails, SharePoint, presentations, leader materials, graphics, video).
• Equips leaders with talking points, FAQs and guides for effective delivery.
• Measur es and adapts comms approaches based on priorities and impact.

Skills

Global communications

Stakeholder management

Message development

Editing and writing

Cross-cultural communication

Project management

Public speaking

Education

Bachelor’s degree in Communications or related field

Tools

SharePoint

Content development tools

Job description

Children International (CI) is a global nonprofit that delivers child and youth development programming to break the cycle of generational poverty. We serve 218,000 young people in 10 countries around the world for the first two decades of their lives. By providing access to resources that include health care, education, and life and job skills, we are equipping them to eventually become sustainably employed adults, as we empower young people to transform their lives, we also are strengthening their families and communities.

Children International’s work to end poverty for good is made possible by approximately 3,800 dedicated volunteers and by generous sponsors, donors, corporations and partner organizations. Our mission is also carried out by 1,300 employees worldwide. To ensure that our programs continue giving children and youth the best possible chance, we are growing our people talent. That’s where you come in.

Internal Communications Lead

Position Summary

The Internal Communications Lead serves as a strategic communications partner to functional leaders, developing and executing communications that support Children International's strategic priorities, organizational change efforts and key business initiatives. This role works across a global, multicultural organization to translate complex initiatives into clear, actionable communications that build understanding, alignment, and adoption. The Lead independently manages communications workstreams, advises leaders on messaging and engagement strategies, and adapts plans as business needs evolve. Working closely with the Sr. Internal Communications Manager, this position exercises sound judgment, escalates sensitive or enterprise-wide matters as needed, and contributes flexibly across the internal communications portfolio.

Responsibilities

• Serves as the internal communications partner for assigned global and enterprise functions, connecting communications strategies and initiatives to Children International’s organizational priorities.
• Develops, executes and advises functional leaders on integrated communications plans for functional initiatives, strategic priorities and organizational change efforts, including objectives, audiences, messages, channels, sequencing, timelines, measures of success and potential communications risks.
• Independently manages communications projects and workstreams from planning through execution and evaluation, coordinating stakeholders, timelines, reviews and approvals.
• Translates complex, technical or sensitive information into clear, relevant and audience-appropriate communications for employees and leaders across cultures, geographies, and organizational levels.
• Plans and facilitates stakeholder discussions, communications planning sessions and workshops to build alignment, support decision-making and move initiatives forward.
• Creates and delivers communications content and assets across channels, including emails, SharePoint content, presentations, leader materials, graphics and video.
• Equips leaders and people managers with practical communications tools and guidance, including talking points, FAQs, presentations and discussion guides.
• Measures communications effectiveness and adapts approaches as priorities evolve, balancing strategic planning, consultation, content development and execution to meet organizational needs.

Personal Characteristics & Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing/Advertising or a related field.
• Minimum of six years of progressively responsible experience in internal communications, employee communications, organizational communications or a closely related field.
• Demonstrated experience developing and executing communications plans that support organizational strategy, functional initiatives or organizational change.
• Experience communicating with global, multicultural audiences. Experience collaborating with teams in countries where Children International operates is preferred.
• Demonstrated ability to advise stakeholders, exercise sound communications judgment and independently move work forward with appropriate escalation.
• Excellent written, editing and verbal English skills, with the ability to make complex information clear, concise and relevant to different audiences.
• Bilingual (English/Spanish) written and verbal communication skills are preferred.
• Strong project management, prioritization, and stakeholder coordination skills.
• Ability to build trusted relationships and influence across functions, cultures, and organizational levels.
• Comfortable facilitating working sessions, stakeholder discussions and communications planning conversations.
• Ability to create effective communications materials using standard content development and collaboration tools.
• Experience using AI and digital tools responsibly to enhance communications planning, content development and team efficiency is preferred.
• Highly adaptable, resourceful, and comfortable shifting between strategic and hands-on communications responsibilities.

Organizational Policies

• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
• Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well as all stakeholders both internal and external.
• Value other cultures and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.

Overall Decision Making & Supervision

• This role works with general direction from the Sr. Internal Communications Manager and independently manages assigned communications priorities and workstreams. The position is expected to exercise sound judgment, make recommendations, resolve routine communications challenges and adapt plans as needs change.
• The Lead escalates matters that are highly sensitive, reputational, enterprise-wide, legally significant or likely to affect employees’ roles or employment. Performance is evaluated based on the quality, effectiveness and timely delivery of communications work, as well as the individual’s ability to build trusted partnerships and move priorities forward.

Job Information

• Department: Business Transformation
• Reports to: Sr. Internal Communications Manager