Internal Communications & Knowledge Specialist

BlinkRx; Chesterfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Blink Health is expanding its Patient Services Operations team and seeks an Associate, Internal Communications & Knowledge Management who can shape how we communicate internally during growth and change. You will craft announcements, campaigns, and change messaging while maintaining a synchronized knowledge base and documentation.

The role focuses on delivering clear, audience-appropriate messages, partnering with product, operations, and leadership to translate complex changes, and keeping

Qualifications

• 1-2 years of internal communications experience with messaging for varied audiences.
• Ability to create visual assets (images, icons, graphics) to engage audiences.
• Advanced writing with clarity and concision for announcements and documentation.
• Ability to distill complex information into clear, audience-appropriate messages.
• Strong understanding of patient/customer workflows in regulated environments is a plus.
• Detail-oriented with accuracy in content and documentation.
• Experience in pharmaceutical or regulated industry is preferred.

Responsibilities

• Develop and deliver internal communications including team announcements, newsletters, leadership updates, and program rollouts.
• Support change communications for new processes, products, and drug launches.
• Partner with cross-functional stakeholders to translate complex changes into clear messaging.
• Maintain cadence of internal channels (team chat, email digests, all-hands content) for consistent information flow.
• Create and maintain knowledge base articles and SOPs with latest process and product details.
• Audit materials to ensure communications and docs reflect evolving needs.

Skills

Internal comms

Graphic design

Writing skills

Storytelling

Change messaging

Attention to detail

Regulatory pharma

Job description

Blink Health is expanding its Patient Services Operations team and seeks an Associate, Internal Communications & Knowledge Management who can shape how we communicate internally during growth and change. You will craft announcements, campaigns, and change messaging while maintaining a synchronized knowledge base and documentation.

The role focuses on delivering clear, audience-appropriate messages, partnering with product, operations, and leadership to translate complex changes, and keeping