Internal Communications and Learning Specialist

Vpfw; Virginia (MN); On-site; USD 50,000 - 80,000; Full time

Job summary

Vpfw is seeking an Internal Communications & Learning Specialist to manage SharePoint and the company intranet, create digital content, and develop training videos and resources. The role supports employees with accurate information and accessible learning materials.

You will collaborate with Operations, Clinical, IT, and HR leadership to identify training needs and improve adoption of digital tools across the organization.

Qualifications

• Bachelor's degree preferred but not required.
• 1–2 years in internal communications, learning and development, or SharePoint administration preferred.
• Experience creating training materials or educational resources.
• Proficiency with Microsoft 365 applications (SharePoint, Teams, OneDrive).
• Experience producing digital learning materials, training videos, and visual content.
• Excellent written, verbal, and visual communication with attention to detail.
• Strong organizational and multi-project management skills.
• Ability to collaborate across multifunctional teams.

Responsibilities

• Serve as administrator for SharePoint intranet; ensure consistency, branding, and compliance.
• Design, maintain, and improve SharePoint sites, pages, and libraries.
• Publish internal announcements, policies, trainings, newsletters, and updates.
• Organize digital content libraries and document repositories.
• Create and edit engaging training videos and instructional materials.
• Develop PDFs, e-learning modules, and user manuals for workflows.
• Collaborate with Operations, Clinical, IT, and HR leadership on training initiatives.
• Troubleshoot SharePoint and docs; escalate complex issues to IT partners.
• Stay informed on Microsoft 365 and digital communication best practices.

Skills

SharePoint administration

Internal communications

Content development

Training video production

MS 365 proficiency

Cross-functional collaboration

Education

Bachelor's degree in Communications or related field

Tools

SharePoint

Microsoft 365 (Teams, OneDrive)

Adobe Creative Cloud

Canva

Adobe Acrobat

Job description

Description

The Internal Communications & Learning Specialist supports the organization's internal communications and employee learning initiatives by managing SharePoint and the company intranet, creating digital content, producing training videos, and developing educational resources. This role helps ensure employees have access to accurate information, engaging training materials, and user-friendly collaboration tools.

Responsibilities

• Serve as administrator for the organization's SharePoint intranet, monitoring content for consistency, usability, branding, and compliance with organizational standards.
• Design, develop, maintain, and continuously improve SharePoint sites, pages, document libraries, and departmental resource centers.
• Publish internal announcements, policies, procedures, forms, trainings, newsletters, and other organizational updates.
• Organize and maintain digital content libraries and document repositories, ensuring content is current, accurate versions, and easy to navigate.
• Create and edit engaging training videos and other instructional materials that support onboarding, employee development, and ongoing departmental education.
• Develop instructional videos, quick reference guides, tip sheets, job aids, e-learning modules, and user manuals.
• Collaborate with Operations, Clinical, IT and HR department leadership with identifying employee training initiatives and technology adoption.
• Develop and maintain digital PDF documents for EMR system (ModMed) to support clinical and patient workflows.
• Troubleshoot SharePoint and document-related issues and elevate more complex issues to third-party IT solutions partner, as needed.
• Stay informed on Microsoft 365 and digital communication best practices.

Requirements

• Bachelor's degree in Communications, Marketing, Business, Information Technology, Instructional Design, or a related field preferred but not required.
• One to two years of experience in internal communications, learning and development, instructional design, SharePoint administration, or related experience strongly preferred.
• Demonstrated experience developing training materials, instructional content, or educational resources.
• Working knowledge of Microsoft 365 applications, including SharePoint, Teams, and OneDrive.
• Experience with Adobe Acrobat, Adobe Creative Cloud, Canva, or similar content development software.
• Experience creating digital learning materials, training videos, presentations, and visual communications.
• Excellent written, verbal, and visual communication skills with pristine attention to detail.
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously.
• Ability to manage multiple priorities and work collaboratively across multifunctional teams.