Electronic Enrollment Analyst

Delta Dental Plan of Indiana, Inc.; Okemos, Northern (MI, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) savings

Tuition assistance

Volunteer time off

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks an Electronic Enrollment Analyst in Okemos, MI for a hybrid role coordinating, implementing, testing and overseeing electronic eligibility enrollment across multiple business domains.

Responsibilities include managing data files, troubleshooting issues, coordinating with clients and third-party administrators, and providing training and support to end users. Strong analytical thinking and communication are essential.

Qualifications

• Associate's degree in computer science, business administration or a related field and two years of data testing, analyzing, researching, verifying, entering, modifying or updating/correcting data.
• Previous experience processing electronic eligibility data/files preferred.
• Knowledge of word processing, spreadsheet, and database applications.
• Strong verbal and written communication skills; ability to work independently or in a team.

Responsibilities

• Schedules, monitors and updates ongoing electronic data files.
• Researches, analyzes, and troubleshoots electronic data files and system problems and provides information to other business units regarding payment and file processing results.
• Initiates corrective action, providing follow-up to ensure that correction is completed.
• Requests, oversees and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Assists programmers in reviewing program code, analyzing, automation and testing projects, and works with current and emerging technologies.

Skills

Analytical thinking

Problem solving

Communication skills

Teamwork

Independent judgment

Education

Associate's degree in Computer Science, Business Administration, or related field

Tools

Word processing

Spreadsheet

Database applications

Job description

Job Title: Electronic Enrollment Analyst

Number of Positions: 1

Location: Okemos, MI

Location Specifics: Hybrid Position

Job Summary

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description

To coordinate, implement, test and oversee all aspects of electronic eligibility enrollment from external sources across a wide business domain.

Primary Job Responsibilities

• Schedules, monitors and updates ongoing electronic data files.
• Researches, analyzes, and troubleshoots electronic data files and system problems and provides information to other business units regarding payment and file processing results.
• Initiates corrective action, providing follow-up to ensure that correction is completed.
• Requests, oversees and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Assists programmers in reviewing program code, analyzing, automation and testing projects, and works with current and emerging technologies.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Requirements

#LI-Hybrid

• Position requires an associate's degree in computer science, business administration or a related field and two years of experience testing, analyzing, researching, verifying, entering, modifying or updating/correcting data.
• Previous experience processing electronic eligibility data/files preferred.
• Will accept any suitable combination of education, training, or experience.
• Position requires knowledge of word processing, spreadsheet, and database applications;
• strong analytical, problem solving and organizational skills;
• strong verbal and written communication skills;
• the ability to work independently and as part of a team;
• and the ability to solve problems using independent judgment.

Equal Employment Opportunity

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Delta Dental of Michigan, Ohio, and Indiana

Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities. We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities.

Benefits

• Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance.
• Employees are also eligible for annual incentive compensation based on annual business goals.
• Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.

Delta Dental is an Equal Opportunity Employer.