Intern Undergraduate - Experience Designer

Geisinger; Pennsylvania; Hybrid; USD 17,000 - 28,000; Full time

Job summary

Geisinger is seeking an Experience Design / UX Intern to assist in designing and improving internal digital products and workflows within the Informatics & Analytics department. The internship offers hands-on experience across UX, user research, service design, and AI-enabled tools, reporting to the Experience Designer and collaborating with analysts, developers, and stakeholders across the health system.

The role targets students or early-career designers, focusing on human-centered design to

Qualifications

• Effective written and verbal communication.
• Ability to analyze user needs and translate into design concepts.
• Team collaboration across disciplines and stakeholders.

Responsibilities

• User research and usability testing.
• Intranet design and information architecture work.
• Create diagrams, flows, and presentation materials.
• Design system components and interface standards maintenance.
• Collaborate with analysts, developers and other teams.
• Support AI-enabled tools exploration and adoption.

Skills

Communication

Computer Literacy

Group Problem Solving

Education

High School Diploma or GED

Tools

Figma

Microsoft 365

Microsoft Teams

SharePoint

Job description

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 0 Worker Type: Intern (Fixed Term) Exemption Status: No

Job Summary: The Experience Design / UX Intern will support the design and improvement of internal digital products, services, workflows, and communications within the Informatics & Analytics department. The intern will report to and work closely with the department’s Experience Designer. The intern will also collaborate with analysts, developers, data management, and other stakeholders across the health system. This internship will provide hands-on experience across user experience design, user research, service design, process improvement, technical communication, graphic design, and emerging AI-enabled tools. The intern will contribute to real projects used by employees and teams throughout the health system. The position is intended for a student or early-career designer who wants experience working on complex enterprise and healthcare-related challenges. The intern will learn how human-centered design can improve not only digital interfaces, but also organizational processes, information sharing, employee experiences, and the adoption of new technology.

Job Duties:

Primary Responsibilties: User research Intranet design and information architecture Presentation, diagram, and flowchart design Usability testing Technical writing and content design Interaction design and prototyping Design system and interface standards development and maintenance Service and process design AI experience design Dashboard UX consultation Graphic and visual communication design Collaboration and project support Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Tools and Technology : The intern will primarily use: Figma Microsoft 365 Microsoft Teams Microsoft SharePoint Depending on project needs, the intern may also be introduced to other analytics, development, research, or project management tools used within the department.

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Certification(s) and License(s):

Skills:

Communication, Computer Literacy, Group Problem Solving

OUR PURPOSE & VALUES:

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver. We are an Aff…