Intern/Trainee - Sales

Hyatt; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Hyatt invites a six-month program participant to support the Sales team in promoting rooms and packages to corporate and leisure clients. The role involves client meetings, inquiries, and preparing tailored proposals to guest needs.

The intern will maintain sales records, update databases, and assist in performance reporting while researching market trends and opportunities to bolster sales strategies.

Qualifications

• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Detail-oriented with excellent organizational abilities.
• Team player with the ability to work collaboratively in a dynamic environment.
• Fluent in both English and Chinese (Cantonese or Mandarin) is a must.

Responsibilities

• Support the Sales team in promoting hotel rooms and packages to corporate and leisure clients.
• Participate in client meetings, respond to inquiries, and help prepare proposals tailored to guest needs.
• Maintain accurate sales records, update databases, and assist in preparing performance reports.
• Conduct research on competitors, market trends, and potential business opportunities to support sales strategies.
• Collaborate with Reservations, Front Office, and other departments to ensure smooth booking processes and guest satisfaction.
• Assist in organizing sales promotions, client site inspections, and familiarization trips.
• Gain exposure to hotel sales operations and build skills in negotiation, communication, and relationship management.

Skills

Strong communication & interpersonal

English fluency

Chinese fluency (Cantonese or Mandarin

Detail-oriented

Team collaboration

Tools

Microsoft Office

Job description

Program Duration: 6 months

Key Responsibilities

• Support the Sales team in promoting hotel rooms and packages to corporate and leisure clients.
• Participate in client meetings, respond to inquiries, and help prepare proposals tailored to guest needs.
• Maintain accurate sales records, update databases, and assist in preparing performance reports.
• Conduct research on competitors, market trends, and potential business opportunities to support sales strategies.
• Collaborate with Reservations, Front Office, and other departments to ensure smooth booking processes and guest satisfaction.
• Assist in organizing sales promotions, client site inspections, and familiarization trips.
• Gain exposure to hotel sales operations and build skills in negotiation, communication, and relationship management.

Qualifications & Requirements

• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Detail-oriented with excellent organizational abilities.
• Team player with the ability to work collaboratively in a dynamic environment.
• Fluent in both English and Chinese (Cantonese or Mandarin) is a must.