Intern – Service Offer Design – Cambridge, MA – Summer 2027

Philips; Cambridge (MA); On-site; USD 36,000 - 63,000; Part time

Job summary

Philips is offering an internship in Service Offer Design at our Cambridge, MA site for Summer 2027. You will participate in researching, designing, and refining service offers for the North American healthcare market, with coaching from experienced leaders and exposure to the full lifecycle from insight to launch planning.

You will build skills in business analysis, stakeholder management, and executive presentations while collaborating across functions and locations.

Qualifications

• Pursuing bachelor’s or master’s degree in business, marketing, product management, engineering, healthcare administration, data analytics, or related field.
• Basic data analysis skills and comfort with spreadsheets, presentations and written documents.
• Ability to organize information, identify patterns and summarize complex topics for different audiences.
• Interest in healthcare technology, services, customer experience, innovation or product management.
• Prior internship or project experience is helpful but not required.

Responsibilities

• Help design and refine Philips service offers for the North American healthcare market through research and data analysis.
• Support business cases, pilot planning and launch readiness to improve service value and customer experience.
• Document customer journeys, service workflows, requirements and decisions while tracking milestones.
• Gain hands-on experience in product management and offer design with coaching from leaders.

Skills

Data analysis

Spreadsheets

Presentations

Written communication

Stakeholder management

Education

Pursuing BS/MS degree

Job description

Intern – Service Offer Design – Cambridge, MA – Summer 2027

Job Description Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3 month paid intern opportunities at our site in Cambridge. Through this role you will gain meaningful, hands‑on experience working for a HealthTech company.

Your role

Help design and refine Philips service offers for the North American healthcare market through customer and market research, data analysis, and clear offer‑design materials. Support business cases, pilot planning, and launch readiness to improve service value and the customer experience. Join the North America Services and Solutions Marketing team supporting Diagnosis & Treatment businesses, collaborating with offer management, marketing, sales, service operations, finance, and business stakeholders. Help document customer journeys, service workflows, requirements, and decisions while tracking project milestones and follow‑up actions. Gain hands‑on experience in product management and offer design, with coaching from experienced leaders and exposure to the service‑offer lifecycle from insight and concept through validation and launch planning. Strengthen your business analysis, stakeholder management, communication, and executive‑presentation skills through a meaningful healthcare services project. You are ready to follow Philips quality, privacy, compliance, and information‑security requirements when handling project information.

You're the right fit if:

• You are currently pursuing a bachelor’s or master’s degree in business, marketing, product management, engineering, healthcare administration, data analytics, or a related field.
• Your skills include basic data analysis and comfort working with spreadsheets, presentations, and written documents.
• You can organize information, identify patterns, and summarize complex topics in clear recommendations for different audiences.
• You are interested in healthcare technology, services, customer experience, innovation, or product management.
• Prior internship, project, research, or team experience is helpful but not required.
• You communicate clearly in writing and conversation and enjoy collaborating across functions and locations.
• You ask thoughtful questions, take initiative, and welcome feedback.
• You bring attention to detail, dependable follow‑through, and the ability to manage multiple assignments with guidance.
• You are ready to follow Philips quality, privacy, compliance, and information‑security requirements when handling project information.

How we work together

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details

The pay range for this position in (Massachusetts) Bachelor Level: $26 – 30 an hour, Masters Level $33.00 to $46.00, plus overtime eligible.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job‑related knowledge/skills, experience, business needs, geographical location, and internal equity.

Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.

At Philips, we believe that every human matters. As a global health‑tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.