A manufacturing company in Mentor, Ohio is seeking an individual for a customer service role. Responsibilities include daily data entry tasks, assisting the marketing team in preparing for trade shows, and maintaining CRM data. The ideal candidate should have strong communication and organization skills, and proficiency in Microsoft Office. This position is suitable for someone with 0 to 5 years of experience in a customer-focused, business-to-business environment.
Qualifications
0 to 5 years’ experience in a customer-focused business-to-business environment.
High level of proficiency in Microsoft Office Suite.
Responsibilities
Work/shadow with multiple departments.
Responsible for daily data entry tasks.
Assist marketing prepare for trade shows.
Responsible for CRM data clean up.
Skills
Excellent communication skills
Organization skills
Problem-solving skills
Proficiency in Microsoft Office
Education
High School diploma or better
Tools
Microsoft Office
Microsoft Access
Microsoft Excel
Job description
Description
General Duties:
Work/Shadow with multiple departments
Responsible for daily data entry tasks
Assist marketing prepare for trade shows
Responsible for CRM data clean up
Contribute to yearly price file updates
Assist marketing team as need on projects
Complete daily filing as necessary for Customer Service
Assist order entry as needed
Respond to customer requests for literature.
Other duties as assigned
ABILITIES, KNOWLEDGE, AND EXPERIENCE
Zero (0) to Five (5) years’ experience in customer focused business-to-business environment
Excellent communication, organization and problem-solving skills
High level of proficiency in Microsoft Office, including Microsoft Access & Microsoft Excel