Intern – IT Support

Highland Springs by Erickson Senior Living; Catonsville (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Highland Springs by Erickson Senior Living in Catonsville, MD is seeking an IT Support Intern to assist a team serving over 1,030 staff and 2,005 residents. This on-site internship provides training and hands-on tech support across devices and systems.

You will support computers, tablets, and mobile phones, collaborate in a team, and learn new technologies and applications. You’ll be on-call for emergencies or maintenance while helping residents and staff use technology effectively.

Qualifications

• Supporting computers, tablets, and mobile phones
• Working in a team environment
• Learning new technologies and applications

Responsibilities

• Provide technology support to staff and residents.
• Handle equipment and perform project work.
• Be on-call for emergencies or planned maintenance.
• Explain how to use technology to residents and staff.

Skills

Tech support

Team collaboration

Learning new tech

Job description

Location

Charlestown by Erickson Senior Living

Provides support with the daily activities associated within the assigned department for the internship program.

Job Posting Description

As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle equipment, perform assigned project work, and collaborate with your teams. You will be on-call for emergencies or occasional planned maintenance. To thrive in this job, you are able to build rapport quickly and feel comfortable explaining how to use technology in person to our residents and staff. We support many different systems, and we will provide you with training so you can support them too. This job is onsite at the Charlestown.

We’re looking for an IT Support Intern with experience…

• Supporting computers, tablets, and mobile phones
• Working in a team environment
• Learning new technologies and applications

Compensation

Commensurate with experience, range $18-$20/ hourly.

Erickson Senior Living is continuously building new communities, and we are looking to add additional staff to our team to support this growth. Our team leads the implementation and support of technology to all employees and residents. We have been named as a best place to work in ComputerWorld magazine every year for over a decade. With over 240 in the IT Department, we invite you to join our team.

Charlestown is a beautiful 110-acre continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Charlestown is dedicated to fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.