INTERN, IT

Centric Brands; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Centric Brands is seeking a hands-on IT Support professional to assist daily IT operations, manage end-user devices, and ensure workstation performance. You will collaborate with the Asia Service Desk to resolve issues via ticketing systems and support on-site activities.

The role emphasizes documentation, asset tracking, and IT onboarding tasks, with a focus on proactive learning and strong communication skills in a fast-paced environment.

Qualifications

• Tertiary education in Computer Science, IT, or Software Engineering.
• Strong analytical thinking and a proactive approach to learning.
• Basic understanding of AI concepts and tools and an interest in applying them to productivity.
• Excellent knowledge of operating systems (Windows, macOS) and Microsoft Office.
• Familiar with Microsoft 365 tools, especially SharePoint and Teams.

Responsibilities

• Support the IT team in maintaining daily IT operations, including end-user devices, applications, and basic system support.
• Assist with hardware and software setup, troubleshooting, and updates to ensure workstation performance.
• Collaborate with the Asia Service Desk to track and resolve user issues via ticketing systems and on-site checks.
• Provide assistance in asset tracking, documentation, and maintaining records of IT resources.
• Participate in IT administrative tasks, including procurement support and onboarding-related IT setup.

Skills

Analytical thinking

Proactive learner

Verbal and written communication

Team collaboration

Problem solving

Education

Tertiary education in Computer Science, IT, or Software Engineering

Tools

SharePoint

Microsoft Teams

Microsoft 365

Windows OS

Mac OS

Microsoft Office

Job description

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include

• Support the IT team in maintaining daily IT operations, including end-user devices, applications, and basic system support.
• Assist with hardware and software setup, troubleshooting, and updates to ensure smooth workstation performance.
• Work closely with the Asia Service Desk to help track and resolve user issues through the ticketing system, as well as support on-site activities such as equipment setup and system checks.
• Provide assistance in asset tracking, documentation, and maintaining accurate records of IT resources.
• Participate in IT administrative tasks, including supporting procurement processes, preparing documentation, and assisting with onboarding-related IT setup for new employees.
• Assist with miscellaneous IT administrative tasks, support functions, and projects as needed

Additional Requirements

• Tertiary education in Computer Science, IT, or Software Engineering
• Strong analytical thinking and a proactive approach to learning
• Basic understanding of AI concepts and tools (e.g., generative AI, automation tools) with an interest in applying them to improve productivity and workflows
• Excellent knowledge on Operating systems e.g. Windows OS, MAC OS & Microsoft Office applications
• Familiar with Microsoft 365 tools, particularly SharePoint and Microsoft Teams
• Strong problem-solving skills with attention to detail; able to work effectively in a fast-paced environment
• Basic understanding on corporate network infrastructure, cloud environments, and cybersecurity best practices.
• Ability to manage multiple tasks and meet deadlines with a high level of accuracy
• Well-organized with strong documentation skills
• Excellent verbal and written communication skills
• Self-motivated, independent, and able to collaborate effectively within a team
• Eagerness to learn and adapt to new challenges.
• Competency Requirements (if applicable)

Centric Values:

• Innovative
• Resourceful
• Collaborative
• Respectful

Behavioral Competencies:

• Problem Solving
• Capability to drive improvement of image
• Initiative
• Ownership
• Communication

Language Proficiency:

• Fluent in: English

Specific Working Conditions

• Frequency of Travel: As required.
• Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.