Intern - Front Office PT

Hilton Milwaukee City Center; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meal

Room discounts

Discounts at Marcus'/Hilton properties

Free parking

Movie theater coupons

Paid time off

Job summary

Hilton Milwaukee City Center is seeking a Front Office Intern to rotate through the hotel's front office and rooms departments while working with our management team. You will shadow the Front Office leadership, learn multiple outlets, and interact with guests to resolve issues.

Candidates must be pursuing a Bachelor or Associate's degree in Hospitality or related field. Hospitality experience is a plus, and the role emphasizes multitasking and delivering guest-focused service.

Qualifications

• Must be pursuing a Bachelor or Associate's degree in Hospitality or related field.
• Previous hospitality experience is preferred.
• Ability to handle multiple tasks quickly and efficiently.

Responsibilities

• Shadow Front Office management team.
• Learn several roles within all outlets of the hotel.
• Interact with guests and solve problems as they arise.
• All other duties as assigned.

Skills

Multitasking

Customer service

Teamwork

Education

Bachelor's or Associate's degree in Hospitality or related field

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career in hospitality? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Front Office Intern, you will be rotating throughout the hotel's front office and rooms departments while working directly with our management team.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

• Shadow our Front Office management team.
• Learn several roles within all outlets of the hotel.
• Interact with customers and take action to solve problems as they arise.
• All other duties as assigned.

What do you bring to the role?

• Must be pursuing a Bachelor or Associate's degree in Hospitality or related field.
• Previous hospitality experience is preferred.
• Must be able to handle multiple tasks quickly and efficiently.

What is in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• \"Two for one\" movie theater coupons at Marcus Theatres
• Paid time off

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are \"People Pleasing People\" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.