Intern, Event Operations

Jackie Robinson Training Center; Vero Beach (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Jackie Robinson Training Center in Vero Beach, FL is seeking an Event Operations Intern to support daily administrative and operational tasks for the JRTC Event Services team. You will help with Spring Training preparations, coordinate hospitality for visiting groups, and assist with housing, meals, and meeting space logistics across the complex.

You will liaise with Event Services and internal departments, prepare guest materials, and help with on-site check-ins and front desk support as

Qualifications

• High school diploma required; college enrollment preferred
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) preferred
• Strong verbal and written communication skills
• Highly organized, detail-oriented and self-motivated
• Flexible and able to shift priorities in a fast-paced environment
• Able to work independently and in a team
• Valid driver’s license and ability to lift up to 30 pounds

Responsibilities

• Assist with daily operational preparations for incoming groups
• Communicate schedule changes and group needs to Event Services and other departments
• Coordinate housing, meals, meeting space, and event logistics for non-Spring Training groups
• Assist with collection and organization of waivers, insurance forms, tax exemption certificates and itineraries
• Conduct facility tours for prospective clients and identify revenue opportunities
• Build relationships with MLB staff and coordinate operational needs
• Prepare guest-facing materials such as gate envelopes, welcome packets, keys, and meal tickets
• Support hotel coordination, room blocks, and hotel commissions reconciliation
• Assist Front Desk with check-ins, switchboard, guest service, and communications
• Assist with merchandise sales and inventory management
• Support special events and campus-wide projects
• Perform other duties as assigned by Senior Coordinator, Event Planning

Skills

Verbal & written communication

Organized & detail-oriented

Teamwork

Adaptable

Time management

Education

Enrollment in college program

High school diploma

Tools

Microsoft Office Suite

Job description

The Event Operations Intern supports the daily administrative and operational functions of the JRTC Event Services team. This role assists with Spring Training preparations for high school and college teams, coordinates hospitality needs for visiting groups and event clients, and helps facilitate onsite housing, meal, and meeting space logistics throughout the complex.

Responsibilities

• Assist with daily operational preparations for incoming athletic and non-athletic groups
• Communicate schedule changes, group needs, and special requests to the Event Services team and other internal departments
• Serve as a liaison for non-Spring Training groups, coordinating facility needs such as housing, meals, meeting space, and event logistics
• Assist with the collection, review, and organization of required documentation, including waivers, insurance forms, tax exemption certificates, agreements, rooming lists, itineraries, and meal package details
• Conduct facility tours for prospective clients, with a focus on non-athletic event inquiries and revenue-generating opportunities
• Build and maintain positive working relationships with MLB baseball and softball development staff, anticipating and coordinating their operational needs
• Prepare guest-facing materials, including gate envelopes, welcome packets, keys, and meal ticket packets
• Support hotel-related coordination by assisting with event hotel agreements, tracking room blocks, and supporting the collection and reconciliation of event hotel commissions. Verotown, LLC is an Equal Opportunity Employer
• Support Front Desk operations by assisting with check-ins, switchboard coverage, guest service support, and departmental communications, as needed
• Assist with retail operations, including merchandise sales and inventory management, as needed
• Support special events, promotions, and campus-wide projects
• Perform other duties as assigned by the Senior Coordinator, Event Planning

Qualifications & Skills

• High school diploma required; current enrollment in an accredited two- or four-year college program or relevant work-based learning program preferred (Hospitality, Event Services, Sports Management, Business Administration, or related field)
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) preferred
• Strong verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Flexible and adaptable, with the ability to shift quickly between priorities in a fast-paced environment
• Able to work both independently with minimal supervision and collaboratively as part of a team
• Ability to work irregular hours, including nights, weekends, and holidays, based on event and operational needs
• Valid driver’s license with an excellent driving record
• Ability to lift and carry up to 30 pounds

Pay Rate: $14.75 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.