Intern - Digital Workplace Experience

EMC Insurance; Des Moines (IA); Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k) plan match

Pension plan

Tuition reimbursement

Life, health, dental, vision coverage

Volunteer time off

Job summary

EMC Insurance is seeking a paid internship in Digital Workplace Experience in Des Moines. You will learn EMC's culture, support day-to-day IT operations, and help manage endpoint technologies and hardware.

The role involves assisting with scripting, automation, and process documentation, plus collaboration across teams to resolve issues and improve workflows. This on-site internship emphasizes learning, teamwork, and hands-on IT experience.

Qualifications

• Pursuing MIS, CS, or a technical field in college.
• Completion of sophomore year preferred.
• Cumulative GPA of 3.0 or higher.

Responsibilities

• Intern will work in Digital Workplace Experience at EMC.
• Assist with onboarding and setup of PCs, laptops, and hardware.
• Maintain asset management by checking in/out equipment and decommissioning assets.

Skills

PowerShell

Python

Automation scripting

Jira

Tanium

Microsoft 365

Windows

Mac OS

Education

MIS or Computer Science

Sophomore year preferred

GPA 3.0+

Tools

Jira

Tanium

M365

Windows

macOS

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position will be on-site work for candidates who reside in the Des Moines Metro area.

Essential Functions

• Paid internship working in Digital Workplace Experience at EMC
• Learns EMC and departmental culture, structure, and functions across branches
• Images, installs, and maintains PCs, laptops, and other hardware
• Maintains asset management by checking in new equipment and decommissioning end of life assets
• Collaborates with team to oversee day-to-day systems. IE: Jira ticketing, M365, Tanium, Windows and Mac OS
• Collaborates with team to manage endpoint technologies, including patching, security, software deployment, backups, and device management
• Assists with automation and process improvement initiatives through scripting, reporting, and workflow documentation
• Troubleshoots and problem solves common issues on endpoints
• Coordinates shipping and receiving of team member equipment

Education & Experience:

Management Information Systems (MIS), computer science, or major in technical field

Completion of sophomore year preferred

Interest in Information Technology career

Cumulative GPA of 3.00 or higher

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills
• Ability to work as part of a team, as well as independently
• Strong organizational skills
• Sound decision-making and problem-solving
• Attention to detail
• Good computer skills
• Interest in technology automation and process improvement
• Familiarity with scripting or programming concepts (PowerShell, Python, or similar) preferred
• Ability to learn new technologies and apply them in practical business situations

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

Why should you choose to apply for a position at EMC?

• More than 105 years of financial strength and stability
• In the top 60 insurance organizations in the U.S. based on net written premium
• Named a five-star insurance carrier by Insurance Business America
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements
• EMC complies with labor law requirements. View the federal and e-verify labor law posters.