Intern (Case Management)-Service Center

Hendrick Medical Center; Abilene (TX); Vor Ort; USD 12.000 - 24.000; Vollzeit

Zusammenfassung

Hendrick Medical Center is seeking a Case Management Intern to support the Case Management team with clerical tasks and discharge planning coordination. You will learn to arrange post-discharge services, issue IMM letters, MOON notices, and communicate updates to payers.

This internship emphasizes teamwork, organization, and professional communication. The role provides hands-on exposure to hospital-based care coordination and requires a high school diploma or equivalent and current college

Qualifikationen

• High school diploma or equivalent required.
• College student.
• Not applicable (Licenses/Certifications)

Aufgaben

• Arrange post-discharge services such as transportation.
• Issue Important Message from Medicare (IMM) Letters.
• Prepare Medicare Outpatient Observation Notices (MOON).
• Provide updates to commercial payers.
• Discharge planning updates to the hospital care team.

Kenntnisse

MS Outlook

MS Office (Word, Excel)

Internet navigation

Medical terminology

Verbal communication

Written communication

Teamwork

Prioritization

Organizational skills

Independent work

Ausbildung

High school diploma or equivalent

College Student

Tools

MS Outlook

MS Office

Clinical/financial software

Jobbeschreibung

The Case Management Intern supports the Case Management staff by providing clerical support for the department’s Office Manager, Case Managers, Social Workers, and Utilization Review nurses. This role will learn and assist with the following, including but not limited to: arranging post-discharge services such as transportation, issuing Important Message from Medicare (IMM) Letters, Medicare Outpatient Observation Notices (MOON), providing updates to commercial payers, as well as necessary discharge planning updates to the hospital care team staff.

JOB REQUIREMENTS

High school diploma or equivalent required

College Student

N/A

Required Licenses/Certifications

Not applicable

Required Skills, Knowledge, and Abilities

Competent computer skills with experience in: MS Outlook, MS Office (Word, Excel), internet navigation, clinical and financial based software preferred

Knowledge of medical terminology helpful

Must be able to work independently and must possess excellent verbal and written communication skills

Ability to function as a team member and appropriately seek supervision as needed

Demonstrate the ability to organize and prioritize

Demonstrate the ability to interact with all levels of staff in a courteous and professional manner