Intern - Agency Excellence

Boehringer Ingelheim; Ridgefield (CT); Hybrid; USD 28,000 - 41,000; Part time

Job summary

Boehringer Ingelheim in Ridgefield, CT offers an internship/co-op where you will contribute to agency management and process improvements as you learn the role under supervision. The program provides exposure to cross-functional teams and real-world experiences in a pharma setting.

The position supports hybrid work with 2–3 days on-site, helping you develop practical skills in budgeting, invoicing, and project coordination while collaborating with senior staff.

Qualifications

• Must be a current undergraduate or graduate student in good standing.
• Must be enrolled for the duration of internship/co-op.

Responsibilities

• Learn and assist on assignments led by Sr. manager to build knowledge of the role.
• Support agency management processes and maintain clear communications with stakeholders.
• Assist in process improvements and adherence to governance guidelines.
• Onboard and train agencies on tools, policies, and SOPs.

Skills

Communication skills

Organizational skills

Time management

Facilitation

Attention to detail

Process improvement

Education

Undergraduate/Graduate student enrollment

Job description

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• Will learn and participate in assignments that are led by the Sr. manager that will increase knowledge base about the role (including but not limited to)
  
  
  
  • Based on industry knowledge and experience, drives communication and alignment between multiple stakeholders (including Brand, Sourcing, Corporate Partners, internal stakeholders and Agencies); be responsible for negotiating solutions and resolving conflict.
  
  
  • Responsible for probing for information to clarify issues and improve the agency management process by working with, and assisting with management of, Agency partners to align on timelines and to ensure transparent communications to all those working on the promotional tactics.
  
  
  • Has a clear working knowledge of the brand's strategic plans, tactical plans, and operations to proactively recommend solutions that adhere to industry regulations, laws, policies, SOPs, etc.
  
  
  • Onboards and trains agencies on relevant tools, systems, policies, SOPs BI processes and practices.
  
  
  • Monitors adherence to corporate standards of excellence, company policies, compliance and ethical business practices to be compliant with all applicable SOPs and FDA regulations.
  
  
  • Responsible for identifying obstacles/challenges, adherence to established KPIs and providing solutions with clear focus on continuous improvement of the agency management process.
  
  
  • Supports periodic operational assessment feedback to the Agencies.
  
  
  • Assumes a functional area of expertise and becomes a team resource on an ongoing basis (e.g. reporting, system updates, new operational initiatives, financials, etc.)
  
  
  • Leads special projects as appropriate.
  
  
  
  

Financial/Invoice Management:

• Will learn and participate in assignments that are led by the Sr. manager that will increase knowledge base about the role (including but not limited to)


• Manages process and tracks \"Agency Spend\" (vs. Budget) of the agencies that support the TA.


• Collaborates with brand and reports actual spend versus budget monthly for each agency, reconciling against original Scope of Work (SOW).


• Reviews, approves, and disputes invoices as appropriate against monthly reconciliation and original Scope of work (SOW).


• Ensures SOW approval and invoice submissions meet established governance guidelines.


• Manages the purchase order and change order process for each TA agency (Input PR to PO placement).


• Collaborates with and supports/aligns with controllers/finance on brand finances and dissemination of Hard Close/Year End documentation to agencies.


• Demonstrated ability to work in multiple systems to initiate, manage, report and reconcile financials, working with multiple stakeholders.

Ongoing Process Improvement Management:

• Will work on special projects that improve processes (for example):
  
  
  
  • Participates and, in cases, recommends the auditing of agencies where consistent discrepancies are found.
  
  
  • Initiates, tests, and implements continuous process improvements that positively affects departmental performance metrics.
  
  
  • Authors any new changes to departmental guidelines based on the results of continuous process improvements.
  
  
  • Identifies departmental best practices that can be shared across the therapeutic teams, ensuring consistency of approach.
  
  
  
  

Requirements

• Must be a current undergraduate, graduate or advanced degree student in good academic standing.


• Student must be enrolled at an accredited college or university for the duration of internship/co-op.


• Overall cumulative minimum GPA from last completed quarter/semester 3.0 GPA (on a 4.0 scale) preferred.


• Major or minor in related field of internship/co-op.


• Undergraduate students must have completed at least 12 credit hours at current college or university.


• Graduate and advanced degree students must have completed at least 9 credit hours at current college or university.

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.


• Must be willing to take a drug test and post-offer physical (if required).


• Must be 18 years of age or older.

Desired Skills, Experience and Abilities

• Demonstrated strong communication, organizational, time management, ability to facilitate, attention to detail, and process/systems skills required.


• Demonstrated negotiation, relationship management, influencing abilities, ability in conflict management and negotiation required.


• History of successful performance through fast and focused execution, strategic thinking, and ability to foster a collaborative environment.


• Demonstrated track record in continuous process improvements and sharing of best practices.


• Demonstrated ability to manage large projects, multi-task and achieved desired results, especially under pressure.