Director, Patient & Provider Solutions- Oncology

BioCT Innovation Commons; Ridgefield (CT); Hybrid; USD 230,000 - 346,000; Full time

Job summary

Boehringer Ingelheim in Ridgefield, CT seeks a senior leader to guide patient access programs. The role combines strategic TA leadership with development of patient support services and cross-functional partner collaboration.

You will drive program design, budgeting, vendor management, and ensure compliance with HIPAA and payer policies while delivering on market access goals.

Qualifications

• Eight-plus years in market access, patient services or reimbursement.
• Leadership experience in cross-functional teams.
• Experience with Patient Support Programs and reimbursement.

Responsibilities

• Leads the TA team and develops patient support program strategy.
• Manages RFP creation and vendor collaboration.
• Oversees budgets and program financial performance.
• Ensures cross-functional alignment with brand and market access teams.

Skills

Leadership

Stakeholder collaboration

Education

BA/BS degree

Advanced degree preferred

Job description

Compensation Data

The base salary range for this position is $230,400 to $345,600. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• Leads the TA(s) team and development of patient support program strategy, design, and oversight of the implementation across assigned therapeutic area(s).
• Leads RFP creation and selection process.
• Collaborates with brand marketing to understand and incorporates unique brand needs and attributes in support program offerings.
• Leads the design of innovative service offerings for respective programs, through gathering patient insights within call center, external and competitive benchmarking, scanning global best practices and liaising across network of external vendors and internal resources.
• Builds and presents TA strategy/plans/updates to senior management and key including corporate leadership.
• Collaborates with Access Solutions Operations, Market Research, Analytics & Insights, Field Access and Reimbursement, Trade, Contracting, Finance, Brand Marketing to pull through insights into patient financial offerings, promotional material and tactical plans to meet assigned Brand objectives.
• Ensures routine review of financial performance of programs to ensure programs meet the company's financial objectives.
• Develops and recommends by product(s), the program budget requirements and oversees program expenses for patient services programs.
• Works cross-functionally with A&I, Finance, Brand, Market Access teams to gain alignment on program, execution plan and metrics.
• Responsible for the management of external partner performance and dedicated employees against contractual agreements, SOPs, KPIs to budget.
• Works with appropriate functions that support customer facing teams such as Brand Marketing, Payor Marketing, Brand Marketing, Contracting & Pricing, Training and Development, Access and Reimbursement, Trade and Specialty and other Market Access Functions to ensure strong communication of all patient service programs.
• Ensures "voice of the patient" and customer are incorporated into programs.
• Responsible for educating and training internal and field-based stakeholders (design and delivery of the training) on financial case for using these programs and monitoring their need.
• Leads TA team with highly motivated skilled qualified professionals.
• Coaches and develops people and supports learning opportunities.
• Drives Performance management for all personnel.
• Proactively identifies opportunities and develop/ refine strategies/ projects for assigned brands.
• Effectively presents opportunities for innovation and best in class new programs and marketing capabilities to brand teams and related departments.
• Creates SOPs and business rules documents for assigned program in collaboration with Director, Operations.
• Ensures SOPs are appropriately coordinated and aligned with SPPs and vendor to ensure a seamless interface.

Requirements

• BA/BS degree; advanced degree preferred with eight-plus (8+) years relevant market access, patients services, reimbursement experience.
• Demonstrated leadership skills.
• Prior leadership experience preferred.
• Several years’ experience working with or in Patient Support Program and Reimbursement.
• Market Access, Specialty and/or marketing experience preferred.
• Successful track record of managing external vendors.
• In depth knowledge of pharmaceutical manufacturer compliance requirements, HIPAA regulations
• Knowledge and experience in Medicare Part B and D. Medicaid and private payer policies, reimbursement process, health policy, specialty pharmacy experience.

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
  Must be willing to take a drug test and post-offer physical (if required).
  Must be 18 years of age or older.