Via is seeking a General Manager to oversee its operations in Columbus, Ohio. This role requires an experienced operations manager with a focus on team leadership and customer service. The General Manager will manage daily operations, develop key relationships, and lead a team in a fast-paced environment. With a strong emphasis on compliance, metrics, and creative problem-solving, the position offers a competitive salary between $110,000-$160,000, along with a comprehensive benefits package including healthcare and 401K matching.
Qualifications
6+ years of experience in operations management.
Proven track record of managing teams and developing people.
Experience working in transit is a plus.
Responsibilities
Manage the daily operations of Via’s service in Greater Columbus.
Develop relationships with driver partners, customers, and community leaders.
Prepare reports and analyze data to improve operational processes.
Lead and coach an engaged team of drivers.
Skills
Operations management
Leadership skills
Customer service
Communication
Problem-solving
Team management
Job description
Via is seeking a General Manager to oversee its operations in Columbus, Ohio. This role requires an experienced operations manager with a focus on team leadership and customer service. The General Manager will manage daily operations, develop key relationships, and lead a team in a fast-paced environment. With a strong emphasis on compliance, metrics, and creative problem-solving, the position offers a competitive salary between $110,000-$160,000, along with a comprehensive benefits package including healthcare and 401K matching.