Intermodal Logistics Coordinator — Fast-Paced Growth

U.S. Multimodal Group; Orland Park (IL); On-site; USD 42,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Job summary

U.S. Multimodal Group in Orland Park, IL seeks an Intermodal Business Coordinator to manage intermodal freight from origin to delivery.

You will work in a team-based environment, learning customer processes and coordinating with rail and drayage vendors to ensure complete fulfillment. The role emphasizes building relationships, timely execution, and clear communication while updating the Alliance operating system daily.

Qualifications

• Experience in intermodal freight handling, shipping operations, or freight forwarding.
• Bachelor’s degree in logistics, supply chain, business administration, or related field.
• 1-2 years of industry experience.
• Ability to work within a fast-paced environment while balancing multiple responsibilities.
• Ability to handle conflict and provide insightful resolution with the mindset to prevent future issues.
• High level of attention to detail.
• Strong time management skills.
• Excellent communication skills both written and oral.
• High level of urgency and a strong desire to succeed.

Responsibilities

• Process orders in Alliance operating system.
• Build relationships with rail, dray, and customers in order to meet customers' requirements.
• Update the Alliance operating system with current shipment data daily.
• Ensure the timely execution of pickup and delivery functions takes place on each customer order. Resolve and communicate to the customer any problems or issues with those customers shipments.
• Communicate to proper Alliance management any issues that are outside the SOPs and the measurements established by Alliance.
• Train new members of the team as needed on accounts handled.

Skills

Intermodal freight handling

Shipping operations

Negotiation skills

Attention to detail

Time management

Communication skills

Conflict resolution

Team collaboration

Education

Bachelor’s degree in logistics, supply chain, business administration, or related field

Tools

Alliance operating system

Microsoft Office

Job description

U.S. Multimodal Group in Orland Park, IL seeks an Intermodal Business Coordinator to manage intermodal freight from origin to delivery.

You will work in a team-based environment, learning customer processes and coordinating with rail and drayage vendors to ensure complete fulfillment. The role emphasizes building relationships, timely execution, and clear communication while updating the Alliance operating system daily.