Intermodal Chassis Recovery Specialist

FlexiVan; Scottsdale (AZ); Presencial; USD 60 000 - 86 000; Tempo integral

Resumo da oferta

FlexiVan in Scottsdale, AZ seeks a Chassis Recovery & Resolution Specialist to manage day-to-day cases involving lost, stolen, impounded, or unreturned intermodal chassis. You will investigate location and movement, work with customers and service providers to resolve returns, coordinate towing when needed, and support incident reporting and recovery billing.

The role emphasizes analysis of operations data to identify risks and opportunities to improve recovery results.

Qualificações

• Bachelor’s degree or 4+ years of related experience in transportation, logistics, or a related field.
• Experience in transportation, logistics, equipment management, or asset recovery preferred.
• Proficient with MS Office 365, including Excel and Outlook.
• Ability to learn operational and case-management systems.
• Owns work, follows up, and drives cases toward resolution with limited supervision.
• Analyzes information to identify patterns, assess risk, and determine next steps.
• Strong judgment to escalate when needed and collaborate across teams.
• Clear communication with customers, service providers, and internal teams.

Responsabilidades

• Manage recovery cases from initial review to final resolution.
• Research location, possession, and history to determine next steps.
• Coordinate with customers, terminals, yards, tow companies, and providers to recover equipment.
• Prepare supporting information and documentation for billing and costs.
• Process incidents and collaborate across the organization for follow-up.
• Prepare and present KPI reports covering recoveries and aging equipment.

Conhecimentos

Analytical Thinking & Problem Solving

Ownership & Self-Direction

Communication & Collaboration

Attention to Detail

Continuous Improvement

Comfort with Ambiguity

Judgment

Formação académica

Bachelor’s degree in Business, Supply Chain, Finance, or related field

Ferramentas

Microsoft Office 365

Excel

Outlook

Descrição da oferta de emprego

FlexiVan in Scottsdale, AZ seeks a Chassis Recovery & Resolution Specialist to manage day-to-day cases involving lost, stolen, impounded, or unreturned intermodal chassis. You will investigate location and movement, work with customers and service providers to resolve returns, coordinate towing when needed, and support incident reporting and recovery billing.

The role emphasizes analysis of operations data to identify risks and opportunities to improve recovery results.