Intermediate LAN & Desktop Support Technician

Indiana; Indianapolis (IN); Sur place; USD 50 000 - 61 000; Plein temps

Avantages offerts par ce poste

Free Parking

Education Reimbursement Program

Résumé du poste

The State of Indiana’s Office of Technology (IOT) seeks a LAN Administrator Intermediate to provide desktop support for IOT and partner agencies in the Indianapolis area. You will maintain devices, assist with inventories, and support imaging and deployment activities.

Experience with networks, OS, and hardware break/fix is valued. Degree is not required, but 3+ years in a similar role is expected. The position offers a competitive salary and comprehensive benefits.

Qualifications

• Specialized knowledge of network OS, designs, and protocols.
• Specialized knowledge of local area network concepts.
• Advanced knowledge of computer programming including languages, database design, work process charting and testing of programs.
• Specialized knowledge of technology equipment including operating characteristics and limitations.
• Working knowledge of operating systems and networking protocols.
• Working knowledge of distributed systems management software.
• Ability to read and understand complicated technical manuals on hardware, software, LAN design and administration along with effective communication skills.
• Ability to perform essential functions with or without reasonable accommodation.
• 3+ years of experience in a similar role; degree not required.

Responsabilités

• Installing Windows OS, software applications, and Microsoft updates on devices.
• Processing and updating Job Orders from the Inventory Database for accuracy.
• Return devices back to stock for redeployment and remove devices from Active Directory to update billing records.
• Transport, Receive and Ship devices to office locations throughout the state maintaining inventory database records.
• Maintain loaner pool and vaccination center equipment for re-deployment.
• Perform hardware break/fix on devices under warranty.
• Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians.
• Provide support to agency on site personnel who need assistance.

Connaissances

Network OS knowledge

LAN concepts

Programming knowledge

Tech equipment knowledge

OS & networking

Distributed systems

Technical manuals

Communication skills

Adaptability

Description du poste

The State of Indiana’s Office of Technology (IOT) seeks a LAN Administrator Intermediate to provide desktop support for IOT and partner agencies in the Indianapolis area. You will maintain devices, assist with inventories, and support imaging and deployment activities.

Experience with networks, OS, and hardware break/fix is valued. Degree is not required, but 3+ years in a similar role is expected. The position offers a competitive salary and comprehensive benefits.