ITS Network Technician — Impactful State IT Role

State of Indiana; Gary (IN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical plan options (RX, vision, and

Wellness Rewards Program

Health savings account

Pension plan options

Paid leave policies

Education Reimbursement Program

LinkedIn Learning access

Free Parking

Job summary

INDOT, part of the State of Indiana, seeks an Intelligent Transportation Systems (ITS) system field technician at its Central Office to maximize safety and efficiency for Indiana travelers. You will maintain networks, troubleshoot, and support hardware/software across state systems.

The role requires expertise in networks, hardware, and software with leadership potential; CDL is required within 90 days. A degree is not required, but 3+ years of relevant experience is preferred.

Qualifications

• Extensive knowledge of network PC/LAN communications hardware/software.
• Extensive knowledge of local area network concepts.
• Extensive knowledge of computer programming including computer languages and testing of programs.
• Extensive knowledge of equipment used.
• Extensive knowledge of most recent technical developments in the hardware field.
• Ability to read and understand complicated technical manuals on hardware, software, database design and database administration.
• Effective communication skills.
• Considerable knowledge of network operating systems in use by Indiana State Government.
• Considerable knowledge of networking protocols.

Responsibilities

• Install network software/hardware.
• Train users on network software/hardware.
• Provide problem solving or determination and support to ensure proper escalation during periods of outages.
• Provide internal analysis during periods of degraded system performance.
• Perform studies to define solutions.
• Provide integrated customer support to all users on hardware/software problems.
• Attend all meetings involving server hardware.
• Provide interface with vendor support services groups.
• Assist in the evaluation of vendor products to determine which best meets needs.
• Present information to management regarding purchase of hardware, software and modem equipment.

Skills

Network hardware

LAN concepts

Programming knowledge

Networking protocols

Communication skills

CDL knowledge

Technical manuals

Tools

Network equipment

Server hardware

Troubleshooting tools

Job description

INDOT, part of the State of Indiana, seeks an Intelligent Transportation Systems (ITS) system field technician at its Central Office to maximize safety and efficiency for Indiana travelers. You will maintain networks, troubleshoot, and support hardware/software across state systems.

The role requires expertise in networks, hardware, and software with leadership potential; CDL is required within 90 days. A degree is not required, but 3+ years of relevant experience is preferred.