LAN Administrator (Intermediate) – Desktop & Asset Support

Indiana; Indianapolis (IN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical plan options (3)

Wellness rewards

Health savings account

457(b) deferral with employer match

Pension plan options

Leave policies including parental and)

Education reimbursement

Group life insurance

Referral bonus

Employee assistance program

Public Service Loan Forgiveness

Free Parking

Free LinkedIn Learning access

Job summary

The State of Indiana is seeking a LAN Administrator Intermediate to deliver desktop support across IOT and partner agencies in the Indianapolis area. You will install, configure, and maintain computers, peripherals, and standard software, with mileage reimbursement for travel.

A degree is not required, but 3+ years of related experience is preferred. The role emphasizes network OS expertise, Active Directory, and strong communication as you collaborate with Dispatch and Security teams.

Qualifications

• Specialized knowledge of network operating systems, designs, and protocols.
• Specialized knowledge of local area network concepts.
• Advanced knowledge of computer programming including computer languages, database design, work process charting and testing of programs.
• Specialized knowledge of technology equipment including operating characteristics and limitations.
• Working knowledge of operating systems and networking protocols.
• Working knowledge of distributed systems management software.
• Ability to read and understand complicated technical manuals on hardware, software, LAN design and administration along with effective communication skills.

Responsibilities

• Installing Windows OS, software applications, and Microsoft updates on all devices.
• Processing and updating Job Orders from the Inventory Database for accuracy.
• Return devices back to stock for redeployment and remove devices from Active Directory to update billing records.
• Transport, Receive and Ship devices to office locations throughout the state maintaining inventory database records.
• Maintain loaner pool, immediate response pool and vaccination center equipment for immediate re-deployment.
• Maintain Warranty Certifications
• Perform hardware break/fix on devices covered under warranty.
• Troubleshoot break/fix devices to assist Desktop Support and PC Refresh technicians.
• Maintain inventory stock by keeping accurate records in inventory database and room is neat and organized
• Provide support to agency on site personnel who need assistance
• Communicates directly with Dispatch, Tier 3 Support, Software Distribution and Security Team for device support with Mail Orders, Imaging, Software Applications and support of International Travel devices.
• Provides support for Deployment Room staff
• Provide support to PC Refresh Project Managers.
• Performs new Asset (device) uploads in the inventory database.
• Provides back up to LAN Administrator Manager while out of the office.

Skills

LAN/WAN concepts

Network operating systems

Desktop support

Active Directory

Communication skills

Job description

The State of Indiana is seeking a LAN Administrator Intermediate to deliver desktop support across IOT and partner agencies in the Indianapolis area. You will install, configure, and maintain computers, peripherals, and standard software, with mileage reimbursement for travel.

A degree is not required, but 3+ years of related experience is preferred. The role emphasizes network OS expertise, Active Directory, and strong communication as you collaborate with Dispatch and Security teams.