Medical Assistant w/Degree

Ross Education Holdings; Jackson (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off

401(k)

Life Insurance

Tuition Reimbursement

Monthly Pay and Direct Deposit

Job summary

Ross Education Holdings, Inc. – Campus-based position at our Jackson, MI campus. You will lead the Medical Assistant program as Lead Faculty, guide curriculum delivery, and support faculty hiring and onboarding.

Work evenings a few times weekly and coordinate with Career Services to ensure externship completion, retention targets, and high student satisfaction. A focus on quality, ethics, and Ross values guides daily activity.

Qualifications

• Associate’s Degree accredited by a U.S. Department of Education or CHEA agency; Bachelor’s Degree preferred.
• Ability to work at least two evenings per week.
• Experience in educational methodology such as curriculum development, educational psychology, faculty management, training, staff development, and/or classroom teaching.
• At least 3 years of full‑time work experience within the past 7 years in a health‑care setting with clinical or clinical‑administrative responsibilities, including a minimum of 40 hours in an ambulatory health‑care setting.
• License, certification, or registration in the related field (if applicable).
• Management experience with staff supervision, project coordination, goal achievement, compliance, and budget oversight.
• Demonstrated leadership, communication, coaching, and interview skills.
• Ability to achieve or maintain credential or licensure within expected time frames.
• Ability to build rapport with students and staff and work collaboratively with teams.
• Strong attention to detail, accuracy, and commitment to quality.
• Professional demeanor, appearance, and conduct as a Ross representative and student mentor.

Responsibilities

• Monitor student retention and placement rates for all programs, ensuring campus meets established goals and assist staff with improvement plans when necessary.
• Participate actively in new student orientation and assist with student equipment setup.
• Serve as Lead Faculty for the Medical Assistant program.
• Assist the Regional Campus Director in identifying and interviewing potential faculty members.
• Arrange onboarding of new instructors and oversee faculty training.
• Schedule and conduct student externship site phone conferences, follow‑up evaluations, and complete all required paperwork.
• Collaborate with Career Services to guarantee all externship requirements are completed.
• Strive for improved student retention and survey results while managing monthly budgets.

Skills

Leadership

Communication

Coaching

Interview skills

Education

Associate’s Degree

Bachelor’s Degree

Job description

Job Details

Location: Jackson, MI

Schedule: Full time, Monday–Friday (3 days 8:00a.m.–5:00p.m. and 2 days 11:00a.m.–8:00p.m.)

Job Title: Medical Assistant with Associate’s Degree (or higher) – Associate Campus Director

Ross Education Holdings, Inc. – Campus-based position at our Jackson, MI campus.

Core Values

Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly, Deliver an Exceptional Student Experience.

Responsibilities

• Monitor student retention and placement rates for all programs, ensuring campus meets established goals and assist staff with improvement plans when necessary.
• Participate actively in new student orientation and assist with student equipment setup.
• Serve as Lead Faculty for the Medical Assistant program.
• Assist the Regional Campus Director in identifying and interviewing potential faculty members.
• Arrange onboarding of new instructors and oversee faculty training.
• Schedule and conduct student externship site phone conferences, follow‑up evaluations, and complete all required paperwork.
• Collaborate with Career Services to guarantee all externship requirements are completed.
• Show consistent improvement in student retention with each program meeting, achieving at least the ABHES 70% standard and targeting Ross 80% while staying within the monthly drop budget.
• Strive for a positive survey result of 85% or higher on Faculty Evaluations and Student Opinion Surveys.

Qualifications & Requirements

• Associate’s Degree accredited by a U.S. Department of Education or CHEA agency, preferably in allied health or a closely related field; Bachelor’s Degree preferred.
• Ability to work at least two evenings per week.
• Experience in educational methodology such as curriculum development, educational psychology, faculty management, training, staff development, and/or classroom teaching.
• At least 3years of full‑time work experience within the past 7years in a health‑care setting with clinical or clinical‑administrative responsibilities, including a minimum of 40 hours in an ambulatory health‑care setting.
• License, certification, or registration in the related field (if applicable).
• Management experience with staff supervision, project coordination, goal achievement, compliance, and budget oversight.
• Demonstrated leadership, communication, coaching, and interview skills.
• Ability to achieve or maintain credential or licensure within expected time frames.
• Ability to build rapport with students and staff and work collaboratively with teams.
• Strong attention to detail, accuracy, and commitment to quality.
• Professional demeanor, appearance, and conduct as a Ross representative and student mentor.
• Adherence to Ross Code of Conduct and Professional Ethics.
• Proficiency with computer equipment, telephone usage, document reading, white‑board, and classroom technology.
• Capability to use current technology to maintain student records.
• Ability to communicate effectively in classroom and individual settings, and across written, oral, visual, and digital channels.
• Capability to remain objective and treat all students equitably.
• Ability to stay focused and adapt quickly in a fast‑paced environment.
• References and background check, including credit check, will be required.
• Protection of student and employee privacy expected when handling confidential or financial information.
• Given that Interims may be promoted from within Ross, a degree completion plan is required; failure to meet the plan may lead to disciplinary action or termination.

Essential Physical & Technical Abilities

• Stand for extended periods and move around the building and classroom to facilitate student participation.
• Visual and auditory ability to operate computer equipment, use telephone, read materials, use white‑board, and operate classroom/office equipment.
• Capability to use current technology to maintain student records.
• Ability to adapt quickly in a fast‑paced work environment.
• Travel ability for clinical coordinators to visit clinical sites or meetings (if applicable).
• Prior teaching or formal tutoring experience with a developed curriculum is preferred.
• Perform related work as required.

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k)
• Life Insurance
• Tuition Reimbursement
• Monthly Pay and Direct Deposit

Ross Education is an Equal Opportunity Employer.