Intercultural Exchange Programs Coordinator

Interexchange-Inc; New York (NY); Hybrid; USD 41,000 - 48,000; Part time

Benefits offered by this job

Health insurance

401k with company match

Generous paid time off

Job summary

InterExchange is seeking a part-time Program Coordinator based in downtown Manhattan to serve as the first point of contact for prospective interns and host employers, educating them about the program and visa sponsorship.

You will coach participants and hosts through the application process, screen applications, and guide in-country experiences, while collaborating with colleagues to ensure participants are happy and safe and that the program complies with regulations.

Qualifications

• Demonstrated experience in administrative and/or customer service roles.
• Strong motivation to proactively identify opportunities and address potential challenges.
• Ability to express ideas clearly and concisely in verbal and written form.
• Strong attention to detail, with accuracy and consistency of work, balanced with effective time management.
• Proficiency in productivity applications (Microsoft/Google Suites), with willingness to learn proprietary software and internal tools.

Responsibilities

• Provide excellent customer service to prospective applicants and host organizations who inquire about the program.
• Advise and assist applicants and hosts throughout the visa sponsorship application process.
• Review applications and screen/interview participants and hosts for eligibility per program regulations.
• Guide participants and hosts throughout the in-country program, answering questions and providing resources for a successful experience.

Skills

Customer service

Administrative

Time management

Communication

Problem solving

Tools

Microsoft 365

Google Workspace

Internal communications tools

Job description

InterExchange is seeking a part-time Program Coordinator based in downtown Manhattan to serve as the first point of contact for prospective interns and host employers, educating them about the program and visa sponsorship.

You will coach participants and hosts through the application process, screen applications, and guide in-country experiences, while collaborating with colleagues to ensure participants are happy and safe and that the program complies with regulations.