Program Coordinator (part-time)

InterExchange; New York (NY); Hybrid; USD 41,000 - 48,000; Part time

Benefits offered by this job

Health insurance

401k retirement plan

Paid time off

Life insurance

Flex-time options

Professional Development & Educational

Pre-tax commuter benefits

Pet Insurance Discount

Job summary

InterExchange is seeking a part-time Program Coordinator in New York to support the Career Training USA program. You will serve as the initial contact for applicants and hosts, educate them about the process, and coach them through the visa sponsorship journey.

The role is hybrid (onsite in Manhattan with remote options), at $30–$35/hour for about 20–21 hours weekly. Start date preferred Oct 1, 2026, with a focus on ensuring a smooth, compliant participant experience.

Qualifications

• Demonstrated experience in administrative and/or customer service roles.
• Strong motivation to proactively identify opportunities and address potential challenges.
• Ability to express ideas clearly and concisely in verbal and written form.
• Strong attention to detail, with accuracy and consistency of work.
• Proficiency in productivity applications, i.e., Microsoft/Google Suites, with willingness to learn our proprietary software.

Responsibilities

• Provide excellent customer service to prospective applicants and host organizations.
• Advise and assist applicants and hosts through the visa sponsorship application process.
• Review applications and screen participants and hosts for eligibility per regulations.
• Guide participants and hosts throughout the in-country program and resources.

Skills

Customer service

Administrative experience

Time management

Communication skills

Detail-oriented

Microsoft 365

Google Workspace

Tools

Microsoft 365

Google Workspace

Job description

Job Details

Job DetailsJob Location: 1 State Street - New York, NY 10004Salary Range: $30.00 - $35.00 HourlyAt InterExchange, we are on a mission to promote meaningful intercultural connections through experiential international exchange programs. Our Career Training USA program promotes professional development and cross-cultural collaboration by helping a diverse group of participants intern or train with U.S. businesses. If you are enthusiastic about supporting work-based learning and are a flexible and diplomatic team player who is ready to learn all aspects of this unique exchange program, we want you to join us!As our new Program Coordinator, you will be the initial point of contact for prospective interns and trainees and their U.S. host employers, educating them about the program and visa sponsorship process. You will coach participants and hosts throughout the application process and take ownership over application decisions. While participants are in-country, you will offer assistance and direct them and their hosts to resources to ensure they have a successful experience. Finally, you will also collaborate with colleagues on the team and across the organization to ensure our participants are happy and safe and that our program doesn’t just adhere to regulations but also provides life-changing cultural exchange experiences.

What you’ll do:

• Provide excellent customer service to prospective applicants and host organizations who inquire about the program and use your expertise to provide timely and helpful information
• Advise and assist applicants and hosts throughout the visa sponsorship application process, while encouraging best practices to ensure success and satisfaction
• Review applications and screen and interview participants and hosts to assess their eligibility for the Career Training USA program, per Department of State regulations
• Guide participants and hosts throughout the in-country program, answering questions and highlighting resources for having an exceptional experience in the U.S.

Who you are:

• An enthusiastic self-starter who enjoys working with people of diverse nationalities and cultures
• A detail-oriented individual who has proven strategies for time-management and prioritization
• A problem-solver who can approach issues with compassion and cultural sensitivity
• A decision-maker who is comfortable guiding others through ambiguous or evolving situations

Your Qualifications Include:

• Demonstrated experience in administrative and/or customer service roles, either through work or internships
• Strong motivation to proactively identify opportunities and address potential challenges
• Ability to express ideas clearly and concisely in verbal and written form, adapting to different internal/external audiences
• Strong attention to detail, with accuracy and consistency of work, balanced with effective time management
• Proficiency in productivity applications, i.e., Microsoft/Google Suites, with a willingness to learn our proprietary software and internal communications tools

Compensation:

$30 - 35 / hour, based on your level of experience

Schedule & Hours:

This is a part-time role, at 20–21 hours per week, with flexibility in how your hours are structured. The preferred schedule options are:

• 4 hours / day, 5 days / week (Mon & Fri remote, Tue - Thu onsite)
• 7 hours / day, 3 days / week (Tue-Thu,fully onsite)

Hours are scheduled Monday through Friday, between 9:30 AM and 5:30 PM, with flexible start and end times available within that window.

Location:

You’ll be based in our downtown Manhattan office at least Tuesday through Thursday, and additional days may be worked remotely as needed

Start Date:

Preferably as soon as October 1, 2026, depending on your availability.

Travel:

None

Benefits & Perks of Employment at InterExchange

• Affordable, quality medical, dental, and vision insurance
• 401k retirement plan with safe harbor employer contribution
• Generous paid time off and health time off package
• Employer-sponsored life insurance
• Flex-time options
• Professional Development & Educational Assistance Program
• Pre-tax FSA for medical and/or dependent care expenses
• Pre-tax commuter benefits
• Supplemental insurance plans
• Pet Insurance Discount

About Us

InterExchange is a private, nonprofit organization with over 50 years of experience in international cultural exchange. We are dedicated to promoting international understanding through development and implementation of affordable intercultural and life experiential work/training opportunities. By participating in InterExchange programs both in the U.S. and abroad, tens of thousands of young people and their hosts have gained insight into other cultures. InterExchange is designated by the U.S. Department of State to sponsor several J-1 Visa exchange programs including Au Pair USA, Work & Travel USA, Camp USA, and Career Training USA. Program participants are placed in the U.S. and abroad by InterExchange in collaboration with international cooperating agencies and government agencies. Additionally, we offer Work Abroad opportunities for Americans seeking similar experience overseas.

Opportunities for All

InterExchange is fully committed to providing opportunities for people across all dimensions of race, ethnicity, gender identity, gender expression, sexual orientation, socio-economic status, age, sensory, mental, or physical abilities, religious beliefs, marital status, veteran status, political beliefs, and more. We strive to maintain an environment for our staff, leadership, and board that is vibrant, welcoming, innovative, collaborative, and free of barriers and discriminatory practices—strengthening our programs while reinforcing our commitment to the field of cultural exchange.

Any essential function or requirement of this job will be evaluated as necessary should an applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the employee or applicant when possible.

Mutual Understanding & Respect

InterExchange actively promotes an environment of respectful communication and collaboration both internally and externally. We encourage thoughtful exchange of ideas and create space for all voices to be heard and respected.

We are excited to welcome a new team member who actively embraces our mission and values.