Intensive Supported Housing Case Manager

Access, Inc.; City of Middletown (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits Package

Job summary

ACCES Employment is seeking a dedicated professional for the Supported Housing Program in Middletown, NY. The role focuses on housing stability, recovery, and client independence, delivering person-centered services to adults with complex needs.

Responsibilities include crisis intervention, developing collaborative plans, and coordinating services across health, housing, and community supports. A Bachelor’s degree in Health and Human Services or related field is required.

Qualifications

• Experience with high-need populations or equivalent.
• Ability to respond effectively in crisis situations.
• Person-centered, strength-based service approach.

Responsibilities

• Work with individuals presenting complex needs, including crisis intervention and stabilization.
• Engage participants in developing a collaborative Housing, Health, and Recovery Plan focused on self-sufficiency.
• Provide comprehensive services addressing all life domains, including employment, finances, medical care, education, transportation, relationships, safety, culture, spirituality, and social supports.
• Support participants in integrating into the community of their choice and making informed decisions about services, supports, and recreational opportunities.
• Assist participants in planning for discharge from Supported Housing, including identifying and coordinating appropriate supports to ensure a successful transition.
• Serve as a role model and support participants in achieving the highest possible level of independent community living.
• Maintain compliance with all required documentation, agency policies, and NYS Office of Mental Health (OMH) regulations.
• Collaborate closely with community providers to facilitate smooth transitions and continuity of care.

Skills

Strong engagement and assessment

Crisis intervention

Community integration

Organization and documentation

Education

Bachelor's Degree in Health and Human Services or related field

Job description

Location: Middletown, NY

Pay Rate: $22.00 per hour + Benefits Package

Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

OVERVIEW OF PRIMARY RESPONSIBILITIES:

The Supported Housing Program provides housing and supportive services to homeless adults, chronically homeless adults, and adults at risk of homelessness. The program also serves individuals with Serious Mental Illness (SMI), adults aging out of foster care (AOFC), and Veterans.

PRIMARY FUNCTIONS:

Key Responsibilities

• Work with individuals presenting complex needs, including crisis intervention and stabilization.
• Engage participants in developing a collaborative Housing, Health, and Recovery Plan focused on self-sufficiency.
• Provide comprehensive services addressing all life domains, including employment, finances, medical care, education, transportation, relationships, safety, culture, spirituality, and social supports.
• Support participants in integrating into the community of their choice and making informed decisions about services, supports, and recreational opportunities.
• Assist participants in planning for discharge from Supported Housing, including identifying and coordinating appropriate supports to ensure a successful transition.
• Serve as a role model and support participants in achieving the highest possible level of independent community living.
• Maintain compliance with all required documentation, agency policies, and NYS Office of Mental Health (OMH) regulations.
• Collaborate closely with community providers to facilitate smooth transitions and continuity of care.

Skills

• Strong engagement and assessment skills
• Crisis intervention
• Community integration
• Organization and documentation compliance

QUALIFICATIONS AND ATTRIBUTES:

The ideal candidate will have experience working with high-need populations and the ability to respond effectively in crisis situations. This role supports participants in achieving housing stability, recovery, and increased independence through person-centered, strength-based services

• Minimum of two (2) years of experience in case management, mental health services, or equivalent experience
• Excellent interpersonal and engagement skills
• Strong organizational abilities

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Health and Human Services or a related field, or equivalent experience

PHYSICAL CHARACTERISTICS:

• These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > 25+ pounds