Sr. Supported Housing Case Manager

Access, Inc.; Village of Monticello (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

ACCES Employment in Monticello, NY is seeking a Housing Case Manager to support chronically homeless individuals and families with DSS/SSI/SSD benefits. You will develop person-centered recovery plans, secure affordable housing, and assist across life domains to promote self-sufficiency.

Responsibilities include crisis intervention, discharge planning, and close collaboration with community providers to ensure smooth transitions.

Qualifications

• 2 years of experience in case management or mental health services and/or equivalent experience.
• Excellent interpersonal and engagement skills.
• Very good organizational skills.

Responsibilities

• Engage the recipients and create a shared Housing Health and Recovery Plan that reflects person-centered, strength-based recovery.
• Provide outreach and assistance securing apartments in the affordable housing complex.
• Address life domain areas including employment, finance, relationships, medical needs, health, legal concerns, family, education, transportation, safety, culture, spirituality, and social.
• Partner with recipients to integrate into the community and support informed choices of supports, services, and recreational opportunities.
• Assist with discharge planning to transition out of Supported Housing and ensure linkages for success.
• Serve as a model and guide to SHCM staff; respond and intervene in crisis situations; complete required documentation; comply with NYS OMH regulations.
• Work a flexible schedule including evenings and weekends; be on-call for emergencies.

Skills

Excellent interpersonal skills

Engagement skills

Organizational skills

Education

BA required

Job description

Location: Monticello, NY

Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

Pay Rate: $23.50 per hour

OVERVIEW OF PRIMARY RESPONSIBILITES:

The Supported Housing Case Management program provides housing for chronically homeless single adults and families who are eligible for DSS benefits, SSI or SSD, with Behavioral health and Chemical dependency issues. It also provides housing for individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes as well as housing for individuals who are and have been residents of either OMH Psychiatric Centers or OMH and OCFS operated residential programs for one year or longer.

PRIMARY FUNCTIONS:

• Engage the recipients and create a shared Housing Health and Recovery Plan that will reflect the principles of person-centered, strength-based recovery, with the ultimate goal of self-sufficiency.
• Provide outreach and assistance securing apartments in the affordable housing complex.
• Provide services that will touch all of the life domain areas including employment, finance, permanent relationships, medical needs, health, legal concerns, family, parenting, education, transportation, safety, culture, spirituality, and social.
• Partner with recipients as they integrate into the community of their choice and support them to make informed choices of the available supports, services, and recreational opportunities.
• Assist with a plan for discharge when the recipient is ready to transition out of Supported Housing. Anticipate supports and services needed to highly support the transition and ensure implementation of all linkages to facilitate success.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Serve as a model, guide to other staff on the SHCM team.
• Respond and Intervene in crisis situations as needed
• Complete required documentation of services provided and assist in orientation of other staff as needed
• Comply with regulations set by employer, as well as NYS OMH
• Work closely with community providers on facilitating a smooth transition for all referrals into the Supported Housing Program.
• To work a flexible schedule evenings and weekends as needed to ensure the needs of all recipients are met.
• Off-hours on-call and emergency situation response

QUALIFICATIONS AND ATTRIBUTES:

• 2 years of experience working in case management or mental health services and/or equivalent experience
• Excellent interpersonal and engagement skills
• Very Good organizational skills

EDUCATION AND EXPERIENCE:

• BA required
• Minimum 1 year experience with Housing.

PHYSICAL CHARACTERISTICS:

• These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds

IND2024