Case Manager

Bond Health; New York (NY); In loco; USD 53.000 - 55.000; Tempo pieno

Descrizione del lavoro

Bond Health in Brooklyn seeks a Case Manager to provide case management and service coordination for a 105-unit Permanent Supportive Housing program. You will interact with residents through home visits and office work, using evidence-based practices to support housing stability and community integration.

The role requires a Bachelor's degree in human services, bilingual English/Spanish, and willingness to work weekends.

Competenze

• Bachelor's degree in human services or related field is required.
• Experience working with homelessness, substance use, mental health and/or trauma settings preferred.
• Bilingual English/Spanish required

Mansioni

• Maintain a case load of high risk/high intensity tenants.
• Provide enhanced case management using Housing First approach and evidence-based practices.
• Conduct assessments and program intakes for residents.
• Ensure data accuracy and complete required documentation.
• Develop and update person-centered service plans every 6 months.
• Coordinate with psychiatrist and manage appointment times.
• Provide referrals to public benefits and housing-related services.
• Engage residents through life skills and mental health support groups.
• Coordinate with Workforce Opportunities to link to employment/education.
• Ensure compliance with regulations and monthly audits.

Conoscenze

Bilingual English/Spanish

Strong organizational skills

Writing and communication skills

Computer skills

Formazione

Bachelor's degree in human services or related field

Descrizione del lavoro

Case Manager needed in Brooklyn Full time position!

The Case Manager will provide case management and service coordination at a 105-unit Permanent Supportive Housing program. The Case Manager will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected.

Responsibilities:

• -Maintain a case load of high risk/high intensity tenants.
• Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques.
• -Conduct assessments and program intakes all assigned residents.
• -Ensure data is accurate and complete and that all required accompanying documentation is collected.
• -Develop and update person centered service plans (every 6 month);
• -Utilize trauma informed interventions and culturally responsive engagement techniques to assist residents with overcoming barriers to housing stability and assist them in their community integration.
• -Identify each resident’s strengths, needs, abilities, and preferences.
• -Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor.
• -Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance.
• -Maintain and refer to a network of resources and contacts that will further their community integration.
• -Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling,
• -Coordinate with Workforce Opportunities department to link residents to employment and educational assistance;
• -Coordinate aftercare services and follow-up contacts for post-discharge updates.
• -Conduct outreach and engagement including apartment visits and inspections.
• -Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community.
• -Ensure compliance with organizational and funder regulations and documentation. Complete a monthly Audit Tool and ensure that all citations are cured.
• -Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors.
• -Provide all services in a manner that respects cultural differences amongst residents.
• -Provide administrative support to the Assistant Director and Program Director as needed
• -Other duties as assigned by a supervisor.

Requirements

• -A Bachelor's degree in human services or related field required.
• -Experience working with homelessness, substance use, mental health and/or trauma settings preferred.
• -Bilingual English/Spanish required
• -Must be willing to work a weekend day
• -Must possess strong organizational, writing, communication, and computer skills.
• -Candidates must be self-starters with the skills and energy to work with high-need individuals.
• -Strong engagement and interpersonal skills.
• -Some relevant experience working with low-income or homeless populations.
• -Be familiar with interventions needed for resident with severe persistent mental health issues.
• -Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. Case Manager is regularly required to walk, ascend and descend stairs, stoop, and kneel. Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility/NYC while carrying out job duties.

Salary

Position is on a temp to perm basis. Temp salary is $26 per hour. Perm salary is $53,000-$55,000 per year plus benefits